Your role
Are you highly organized with a keen eye for detail? Do you thrive in fast-paced environments and excel at problem-solving? We’re looking for an EE to join our Billing Operations team and play a critical role in ensuring accuracy, efficiency, and client satisfaction across our billing processes.
About the Role
Are you incredibly organized with an eye for detail? Do you know how to solve problems and increase efficiencies? We’re looking for someone who can:
• support the day-to-day responsibilities within Billing Operations
• establish yourself as a trusted partner for existing clients
• answer clients’ questions rapidly and thoroughly regarding their billing/compensation
• facilitate smooth onboarding and training for new users
• act as the point of contact between clients and our technical support and development team
• identify ways to improve processes, reduce risks, strengthen controls and increase customer satisfaction
City
Mumbai
Job Type
Full Time
Country / State
India
Function Category
Operations
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always
contact us.Contact Details
UBS Business Solutions SA
UBS Recruiting
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Your team
You’ll be working in the Wealth Management USA - Billing Operations team in Nashville and Tri-state. We provide operational support for billing across all Advisory Programs and various products including Retirement Plan Consulting Service, Institutional Consulting, Financial Planning and Mutual Funds. Billing function can include invoice generation, payment processing, outstanding income reporting, reconciliation and responding to compensation questions from branch employees, clients, and product owners.
Your expertise
• minimum of 1-2 years of business experience
• strong communication and organizational skills, work well collaboratively as well as independently
• ability to multitask and prioritize workload to meet deadlines
• previous client services experience, within the financial services industry a plus
• strong analytical and problem-solving skills
• the proven ability to build, maintain and enhance relationships at all levels
• strong sense of urgency and attention to detail
• strong Math and excel skills
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit
ubs.com/careers.
How we hire
We may request you to complete one or more assessments during the application process.
Learn more