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Senior Strategic Operations Manager, Consumer Growth

Salary

$0.116k - $0.143k

Min Experience

4 years

Location

New York, NY

JobType

full-time

About the job

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About the role

About The Role

Uber Eats is looking for a Strategic Operations Manager to manage the development and implementation of efficient and impactful growth strategies for some of our largest Grocery and Retail partners.

This operations role calls for a combination of stakeholder management, creative problem-solving, operational optimization, strong data analytics, and project management. Strong communication skills, especially being able to handle both technical and high level conversations with seasoned external leadership, are crucial since a big part of this role will be externally-facing. This is a hands-on, execution-focused role, ideal for someone with strong analytical and problem-solving skills and the ability to collaborate with both technical and strategic stakeholders in a fast-paced environment.

What You'll Do

  • Manage Demand Growth Strategies: Develop and execute tailored marketing and investment plans for a portfolio of national and regional merchant partners in the US & Canada.
  • Analyze Performance & Optimize Strategy: Use data-driven insights to assess partner performance, identify areas for improvement, and recommend strategies to enhance investment returns.
  • Own Execution & Implementation: Execute growth playbooks, test new demand strategies, and drive revenue through methodical experimentation and optimization.
  • Engage with External Stakeholders: Partner with strategic merchant partners on strategy and execution to optimize their performance on UberEats, supporting their investment and demand generation decisions.
  • Drive Cross-Functional Alignment: Collaborate with internal teams-including Sales, Marketing, and Operations-to ensure seamless execution of merchant growth strategies.
  • Develop Scalable Processes: Implement best practices and operational efficiencies to scale demand growth programs across multiple partners.

Basic Qualifications

  • 4+ years of operations, business/ general management, growth operations, strategy, planning, management consulting or similar experience
  • Proficiency in SQL and data analysis tools
  • Bachelor's degree

Preferred Qualifications

  • 3+ years of experience in growth operations, management consulting, or corporate strategy
  • 1+ years of client-facing experience
  • Experience in grocery, retail, or CPG industries is a plus
  • Strong analytical and problem-solving skills; ability to turn data insights into actionable business strategies
  • Excellent verbal and written communication skills, with the ability to work across internal teams and external partners, including with senior stakeholders
  • Creative problem-solving approach with ability to build new solutions, experiment and take bold bets
  • Ability to execute projects efficiently while managing multiple priorities in a fast-paced environment
  • Collaborative mindset with a strong ability to drive cross-functional alignment and execution
  • Self-motivated, works independently and possess strong organization and time management skills

For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

About the company

Uber Eats is looking for a Strategic Operations Manager to manage the development and implementation of efficient and impactful growth strategies for some of our largest Grocery and Retail partners.

Skills

sql
data analysis