Senior Strategic Operations Manager, Consumer Growth

About The Role

Uber Eats is looking for a Strategic Operations Manager to manage the development and implementation of efficient and impactful growth strategies for some of our largest Grocery and Retail partners.

This operations role calls for a combination of stakeholder management, creative problem-solving, operational optimization, strong data analytics, and project management. Strong communication skills, especially being able to handle both technical and high level conversations with seasoned external leadership, are crucial since a big part of this role will be externally-facing. This is a hands-on, execution-focused role, ideal for someone with strong analytical and problem-solving skills and the ability to collaborate with both technical and strategic stakeholders in a fast-paced environment.

What You'll Do

• Manage Demand Growth Strategies: Develop and execute tailored marketing and investment plans for a portfolio of national and regional merchant partners in the US & Canada.
• Analyze Performance & Optimize Strategy: Use data-driven insights to assess partner performance, identify areas for improvement, and recommend strategies to enhance investment returns.
• Own Execution & Implementation: Execute growth playbooks, test new demand strategies, and drive revenue through methodical experimentation and optimization.
• Engage with External Stakeholders: Partner with strategic merchant partners on strategy and execution to optimize their performance on UberEats, supporting their investment and demand generation decisions.
• Drive Cross-Functional Alignment: Collaborate with internal teams-including Sales, Marketing, and Operations-to ensure seamless execution of merchant growth strategies.
• Develop Scalable Processes: Implement best practices and operational efficiencies to scale demand growth programs across multiple partners.
  
  

Basic Qualifications

• 4+ years of operations, business/ general management, growth operations, strategy, planning, management consulting or similar experience
• Proficiency in SQL and data analysis tools
• Bachelor's degree
  
  

Preferred Qualifications

• 3+ years of experience in growth operations, management consulting, or corporate strategy
• 1+ years of client-facing experience
• Experience in grocery, retail, or CPG industries is a plus
• Strong analytical and problem-solving skills; ability to turn data insights into actionable business strategies
• Excellent verbal and written communication skills, with the ability to work across internal teams and external partners, including with senior stakeholders
• Creative problem-solving approach with ability to build new solutions, experiment and take bold bets
• Ability to execute projects efficiently while managing multiple priorities in a fast-paced environment
• Collaborative mindset with a strong ability to drive cross-functional alignment and execution
• Self-motivated, works independently and possess strong organization and time management skills
  
  

For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber Eats is looking for a Strategic Operations Manager to manage the development and implementation of efficient and impactful growth strategies for some of our largest Grocery and Retail partners.