Junior Business Development Team Lead (MENA)

About The Role

The EMEA mobility business is building a cities field acquisition team focused on growing supply in small and medium sized cities with the objective of addressing 10 to 20 cities across MENA by the end of 2025.

The Business Development Team Lead is a unique opportunity to build and manage a team of Field Sales Representatives that will launch and develop multiple cities across MENA. The Team Lead will establish a highly achieving, resourceful and motivated team of sales and acquisition experts that will be Uber's boots on the ground. These teams will develop strong expertise in offline driver acquisition (slanging, registration points, stands at airports etc.) as well as early stage ecosystem building (i.e. fostering and managing a network of key referrers). They should also be able to identify and escalate funnel bottlenecks that could prevent us from fully unlocking our target markets.

In order to deliver on the above, you will work closely with the Local Operations team, the Field Growth Manager as well as the Regional Operations Lead overseeing the expansion program. The Regional Operations Lead will be heavily invested in the success of this project and will be involved in the day-to-day operations.

What The Candidate Will Do

As a Business Development Team Lead, you will be focusing on the following core responsibilities:

• People management: Manage and cultivate highly successful and engaged Field Sales Reps who drive results. Monitor, evaluate, and develop the performance of individuals on your team.
• Performance management: Drive your Reps towards short and long-term market goals, ensuring the right people and best in class sales processes are in place to get there.
• Local / regional collaboration: Facilitate focused and productive communication and collaboration among your Reps and between your Reps/cross-functional partners.
• Manage a successful team responsible for exceeding objective KPIs by:

• Observing the team behavior and identify strengths, weaknesses, and opportunities for improvement
• Provide feedback to ensure guidance and performance improvement
• Validate that your Reps have working pipeline to meet business targets
• Be a thought partner to the Regional Operations Lead with regards to key challenges in the market, as well as finding solutions to overcome those challenges.
  
  

Basic Qualifications

• 2 year previous experience in team management position.
• Proven track record to lead effectively, set team goals, develop people to their highest levels of performance, and guide through challenging situations
• Motivational skills - your team counts on you to encourage them to reach their full potential
• Leading by example - maintain a positive & can-do attitude
• Comfortable delivering feedback - you'll need to tune into your team's performance, give reinforcing feedback where vital, and offer critical feedback for growth opportunities as they arise.
• Exceptional written and verbal communication skills in English and Arabic
  
  

Preferred Qualifications

• Sales, Account Management or Customer Support experience
• SQL and Google sheets knowledge
• Previous experience in tech or ridesharing industry

Uber