Data Analytics specialist

Uber is hiring for the role of Data Analytics specialist! Responsibilities of the Candidate: Generate daily, weekly, and monthly reports on volume, productivity, and capacity, segmented by LOB, site, team lead, and agent-level metrics. Manage dashboard onboarding and reporting books for new queues within Network Analytics, ensuring that queries remain up-to-date and aligned with global standards. Conduct data analysis to support workforce and operations teams, developing analytical frameworks to guide the company's expansion into new markets and products. Collaborate with the Community Operations team to measure the impact and efficiency of new products and business processes. Build and maintain detailed models and dashboards for city-level, regional, and global reporting. Identify operational inefficiencies and propose innovative solutions to enhance the efficiency of support teams. Requirements: Proficiency in VBA, JavaScript, SQL, and data analysis—experience in reporting and analytics is mandatory. Advanced expertise in Excel and Google Sheets, including complex formulas, pivot tables, automation, and data manipulation. Strong analytical, problem-solving, and data management skills. Hands-on experience with Google Suite and SQL query editing. Ability to create insightful dashboards with effective data visualization. Flexibility to work beyond regular hours when needed, with a passion for continuous learning and upskilling.