Scale House Operator

Description

Scale House Operator – Recycling Landfill

Job Summary

The Scale House Operator is responsible for accurately weighing, documenting, and processing inbound and outbound loads of recyclable materials and waste. This position serves as the first point of contact for customers and drivers, ensuring efficient traffic flow, accurate data entry, and compliance with safety, environmental, and regulatory requirements.

Essential Duties and Responsibilities:

Operate computerized scale systems to weigh inbound and outbound vehicles accurately

Record and verify load information including material type, origin, destination, and customer details

Issue scale tickets, receipts, and transaction documentation

Collect payments when applicable and balance cash, checks, and electronic transactions

Verify driver credentials, load authorization, and compliance with site rules

Communicate with equipment operators, spotters, and supervisors regarding load placement and traffic flow

Monitor site access and direct customers and haulers safely through the facility

Maintain accurate daily logs, reports, and records required for billing and regulatory compliance

Identify and report prohibited or nonconforming materials according to site procedures

Maintain cleanliness and organization of the scale house

Follow all OSHA, DOT, EPA, and company safety and environmental policies

Provide professional customer service to internal and external customers

Perform other duties as assigned to support site operations

Required Qualifications

High school diploma or GED required

Previous experience in customer service, data entry, or clerical work

Basic computer skills and ability to learn scale software systems

Strong attention to detail and accuracy

Ability to communicate clearly and professionally

Ability to work independently with minimal supervision

Preferred Qualifications

Experience in recycling, waste management, landfill, or trucking environments

Cash-handling experience

Familiarity with scale operations or logistics systems

Bilingual (Spanish/English) a plus

Physical Demands

Ability to sit for extended periods with occasional standing or walking

Ability to lift up to 25 pounds occasionally

Ability to see, hear, and communicate clearly to perform job duties safely

Work Environment

Indoor scale house with frequent interaction with drivers and customers

Exposure to outdoor conditions when assisting traffic or communicating with drivers

Exposure to noise, dust, and odors associated with landfill and recycling operations