Customer Service / Sales Consultant

TWO MEN AND A TRUCK®

Salary: $47k - $49k
Experience: 1+ yrs
Location: Traverse City, Michigan, United States
Job type: Full-time

Required skills

Moving estimation software
Internal move software

About the role

This is an on-site position, not eligible for remote work.

Base: $23 - $24/hour + unlimited monthly commission

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting, positive, and enjoy a fast-paced work environment.

*NO COLD CALLING! Our Customer Sales Representatives work hard to produce accurate estimates and thorough schedules to maximize the business.

What We Offer

Base pay of $23/hour + unlimited monthly sales commissions! Increase to $24/hour after 90 days based on performance.
All inbound sales leads – NO COLD CALLING!
Monthly performance bonuses!
Raise increase after 90 days based on performance
Health, vision, and dental benefits available
6 Paid Holidays
Employee referral bonus program
Family business and a great team!

Who We’re Looking For

High school diploma or equivalent
A minimum of 1 year of sales, office and/or customer service experience required; call center or retail experience is helpful
Excellent customer service skills (friendly, courteous and helpful)
Strong team player who works productively with a wide range of people and personalities
Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
Exceptional organization and time management skills
Ability to analyze and solve problems effectively
Must be willing to submit to pre-employment background check and drug screen

What You'll Do

Provide outstanding customer service on all calls and inquiries submitted online
Recommend/sell moving services and products based on cost, availability and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
Utilize your sales expertise to secure critical sales
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
All other duties as assigned

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Traverse City, Michigan. The employer at this location is Nordic Movers, Inc.

About TWO MEN AND A TRUCK®

Offers residential and commercial moving, packing, and storage services.

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