Twilio is hiring for Frontend Software Engineer L2 | Remote

Segment is a best-in-class customer data platform (CDP) designed with engineers, marketers, and product managers in mind. We're excited to work at the cutting edge of data and artificial intelligence, such as with our AI-Assisted Suggest Mappings product. And, we move a lot of data—over 12 trillion API calls a year. This position will be part of a talented, close-knit team of engineers on the Segment Activations team, who build, maintain, and constantly improve Segment UI/APIs for Segment's Connections and Audiences products, including Engage, Journeys, and Linked Audiences. As a customer-obsessed company, we aim to wow customers with user-friendly products and top-notch in-app experiences. The successful candidate will have deep knowledge of React and front-end engineering best practices. He or she will work closely with design, product management, and other engineers, to identify areas for improvement, to maintain a high bar in reliability and ease of use, and ultimately to perfect our end-to-end activations experience for customers. The candidate will also serve as the team's resident React and front-end expert, mentoring engineers of all levels on front-end best practices and guiding the evolution of Segment's user interfaces. Responsibilities In this role, you'll: Leverage your excellent communication and written skills to articulate the "why" of the solution you are proposing, and have a good understanding of your team's priorities and the customer impact. Mentor engineers of all levels on React and front-end development and best practices. Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools. Execute full software development life cycle (SDLC). Develop flowcharts and documentation to identify solutions. Write well-designed, testable code. Document and maintain software functionality. Troubleshoot, debug and upgrade existing systems. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 2+ years of work experience building enterprise-ready web applications. 2+ years of programming experience in React, Javascript, TypeScript, and GraphQL. Experience working with stakeholders at all levels—be able to dive into the nuts and bolts of how things work as needed. Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged. Self drive—you take complete ownership of your tasks and champion efforts to get your tasks to completion. Excellent written and spoken communication skills. Degree in Computer Science or a related field, or equivalent work experience. Desired: 2+ years of programming experience in Golang and Node.js. Familiarity with Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation. Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems. Ability—and excitement to—learn and own multiple domains of the platform (microservices, REST APIs, back-end services) from inception to deployment and maintenance, while making best-in-class technical decisions that impact the success of the company.

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.