Director of Sales (Marketing Director)

Tuscan Gardens Venue

Experience: 5+ yrs
Location: Palm Coast, Florida, United States
Job type: Full-time

Required skills

Microsoft Office

About the role

At Tuscan Gardens of Palm Coast we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere!

If that's not reason enough, as a certified Great Place to Work for 8 years in a row, We proudly offer eligible team members:

Medical, Dental and Vision benefits
Company-paid Life Insurance and Voluntary Disability
Paid Time off and Holidays
401(k) Retirement Savings Plan

You deserve to be part of our thriving culture! Apply today!

info.flclearinghouse.com

About this Role:

The Marketing Director/Director of Community Relations is responsible for direct sales, meeting pre-lease goals and targets, achieving maximum occupancy and total revenue potential of the Community by attracting qualified prospects and converting those prospects into Residents. Responsibilities include management of the department reporting as well as the execution of the marketing plan.

Essential Functions:

Responsible for Community outreach and education activities for creating referrals.
Specific goals include but are not limited to:
Two internal group presentations per month
Two external group presentations per month
Two targeted group mailings per month
Ten meetings with potential new referrers per week
One fax bomb per month to key referral sources
Fifteen telephone calls per day
Five referrals received per week
Coordinates outreach meetings for other key staff including General Manager,Residency Counselor, and Relocation Specialist.
Provides direct sales back-up for Community Residency Counselor, answeringtelephone inquiries, scheduling visits, conducting tours and closing sales as neededwhen Community Residency Counselor is not available.
Knows and consistently uses a customer-oriented selling approach.
Provides alternate weekend coverage.
Participates with Residency Counselor and Relocation Specialist on development ofeffective sales and marketing plans drawing on information from analysis of thecompetitive environment.
Updates key competitor evaluation and price surveys semi-annually.
Compliance and Safety
Follows all emergency procedures
Understands all safety practices and procedures.

Communication:

Exhibits excellent customer service and public relations skills.
Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
Displays patience, tact, enthusiasm and a cheerful disposition.
Promotes the Community in a positive manner and effectively communicatesSolutions Advisor Managed Community values to Residents, families, visitors, andAssociates.
Excellent customer service and public relations skills.
Cheerful personality.
Keen desire to serve seniors.
Five years sales/marketing experience with a proven track record.
Effective problem-solving skills.
Creative approach to goals and problems.
Experience working with seniors.
Demonstrates proficiency in Microsoft Office and other marketing-related software.
Proven record of identifying and developing professional referral sources.
Physical Requirements
Spends at least 30% of time on travel to referral sources in market area.

Miscellaneous

May spend as much as 30% of time on travel to referral sources in market area.
May be required to work weekends and holidays as assigned.
May be required to work on shifts other than the one for which hired.
Subject to exposure to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
Could be subject to hostile and emotionally upset Residents due to mental status.
Background, criminal, and drug tests may be required.
May be asked to submit to random drug test during employment.
May have their picture taken and image used in social media or community advertising.
May be video recorded from devices installed by families in residents’ apartments.

About Tuscan Gardens Venue

Luxury senior living community providing assisted living and memory care.

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