Room Attendant

Hilton

Salary: $32k
Location: Tucson, Arizona, United States
Job type: Full-time

Required skills

Cleaning chemicals
Cleaning tools
Vacuum
Mop
Buffing equipment

About the role

Job Summary

The Room Attendant is responsible for ensuring guest rooms and designated public areas are clean, orderly, and welcoming at all times. This role directly impacts guest satisfaction by maintaining high standards of cleanliness, comfort, and safety. The Room Attendant works efficiently and collaboratively, follows established cleaning procedures, and promptly communicates maintenance or safety concerns. This position is essential to creating a positive guest experience that encourages repeat visits and favorable reviews. Competitive pay and full benefits package.

Essential Duties and Responsibilities

Clean, sanitize, and maintain guest rooms according to company standards, including:
- Making beds
- Dusting and wiping surfaces
- Vacuuming and mopping floors
- Cleaning and sanitizing bathrooms
Replenish room amenities, including toiletries, towels, linens, and minibar items as needed
Inspect rooms for cleanliness, functionality, and maintenance issues
Report maintenance concerns, safety hazards, and lost-and-found items promptly to the appropriate department
Use and store cleaning equipment and supplies safely and properly
Follow all health, safety, and sanitation guidelines
Coordinate with housekeeping supervisors and front desk staff to prioritize room readiness and accommodate guest requests
Maintain a professional and courteous demeanor when interacting with guests and coworkers

Minimum Qualifications

Previous experience in housekeeping or a similar role within the hospitality or accommodation industry
Ability to read, write, and communicate effectively in the primary workplace language
Physical ability to perform repetitive tasks, including lifting, bending, pushing carts, and standing for extended periods
Basic knowledge of cleaning chemicals, tools, and safe handling procedures
Flexible availability, including weekends and holidays

Preferred Qualifications

Certification or formal training in hospitality or housekeeping management
Experience using computerized housekeeping or property management systems
Additional language skills to assist a diverse guest population
Training in occupational health, safety, or sanitation standards
Prior customer service experience demonstrating a guest-focused approach

Required Skills and Competencies

Strong attention to detail
Effective time management and organizational skills
Ability to work independently and as part of a team
Physical stamina and reliability
Knowledge of cleaning products, tools, and safety protocols
Clear communication skills for reporting issues and coordinating tasks

Work Environment & Physical Requirements

Frequent standing, walking, bending, and lifting
Regular exposure to cleaning chemicals and dust
Fast-paced hospitality environment with daily productivity expectations

Why Join Us:

Supportive team environment
Opportunities to build hospitality skills
Play a key role in creating positive guest experiences

About Hilton

Operates hotel properties and hospitality services in Tucson.

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