Customer Support Representative (English)

As a Chat Customer Service Representative in support of Booking.com on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all! Apply Now. Interested in relocating? Virtual interviews are accommodated as well. What You'll be Doing Do you have a passion for technology and helping others? In this role, you'll work to resolve technical requests or complex queries from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers via email and chat Connect and resolve issues with customers using email and chat In certain cases, conduct outbound calls to partners and customers What You Bring to the Role With 6 months or more customer service experience is preferred but Freshers are also welcome to apply High School Diploma Experience in the Travel and Hospitality sector is a plus Great written communication skills including grammar and spelling Computer savvy Flexibility to work in a 24/7 environment

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.