Information Technology (IT) Manager

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

This role is based out our Bellevue office and must be able to come in person everyday.

Who We Need

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.

This Opportunity

We are seeking a highly skilled IT Manager to oversee and support our corporate technology infrastructure, support employee IT needs, and ensure smooth operations across our corporate systems. This role supports corporate managed devices (PC / Mac), support tickets, software licensing and rollout, physical conferencing and communication systems and coordinates with our security, compliance and tools teams on administration and approved 1st & 3rd party vendor relationships. This role also coordinates with our HR team for seamless HR/IT workforce management integration. The ideal candidate will have experience supporting both engineering teams as well as various corporate departments, troubleshooting industry-specific software, and optimizing technology workflows for efficiency.

Responsibilities

• Set up and support computers with necessary software and protection.
• Coordinate with HR on automated process workflows for workforce lifecycle management.
• Schedule software rollouts & endpoint maintenance, and support email account holders.
• Troubleshoot and resolve day-to-day computer issues.
• Diagnose and repair non-responsive Mac and PC laptops.
• Maintain licenses and support for department specific software.
• Manage IT spend including hardware inventory and conf systems within the scope of the IT budget
• Approve IT related invoices and support vendor relationships.
• Manage AV equipment, troubleshoot Wi-Fi, and support conference systems.
• Recommend and facilitate technology purchases that support business operations.
• People Management of IT staff.
  
  

Key Qualifications

• Minimum five years of IT management experience, including Mac and PC environments.
• Experience with People management of IT team.
• Hands-on experience with MFA management.
• Predisposition for automation of workforce processes.
• Experience with IT infrastructure, SaaS and vendor management.
• Strong communication, troubleshooting, and deep technical problem-solving skills for IT challenges.
• A proactive and service-minded approach to IT support.
• Ability to balance multiple requests and projects efficiently including ad-hoc projects.
• Leadership and initiative to anticipate IT needs and drive improvements.
• Attention to detail for coordinating with security operations.
• Commitment to staying abreast of IT trends, emerging technologies, and best practices to enhance agency efficiency and security.
  
  

Why Truveta? 

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.

We Offer

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person as soon as we are able)
• The base pay for this position is $130,000-150,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.
  
  

If you are based in California, we encourage you to read this important information for California residents linked here.

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.

Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta's ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.