Lead -Customer Success

Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world's #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at Truecaller for Business focus on providing value to medium/large enterprises and startups by improving the way they communicate with their customers. Our CX and brand identity management solutions help businesses achieve more by enhancing their presence on Truecaller as a Verified Business. We also help in improving customer experience via the calling medium by making the entire communication more contextual and personalised thereby adding trust, relevance & safety to communication. The team is a fantastic blend of young Turks and industry veterans from the top tech companies globally and we count many of India's top enterprises and startups as our delighted customers. As part of our aggressive growth plans, we are looking to bring in an experienced person within our Go To Market organisation, to lead our Enterprise and Partnership business and help in scaling our Customer Success function. As a Lead - Customer Success, you will play a key role in building a scalable and velocity driven world class customer success function in the Enterprise Solutions Business Unit at Truecaller.

Truecaller is a top 20 most downloaded app globally, and the world's #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, and more than 450 million active users per month. Founded in 2009, Truecaller is listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. The company's focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. Truecaller has a team of 400 people from ~35 different nationalities spread across its headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv.