Performs minimally complex social service work. Responsible for assessment of client needs for emergent, urgent and routine services. Seeks authorization for services and provides oversight of services and evaluation of the effectiveness of services to stabilize mental health crises and promote recovery. Works under moderate supervision with latitude for the use of initiative and independent judgment. Provides skills/psychosocial rehabilitation to clients authorized for such services.
This position requires shift work from Sunday- Saturday based on the clinic’s schedule. Each case manager is required to participate on the MCOT on call schedule.
At Center’s discretion, may be required to work from the office, in the community, or via telework to effectively accomplish regular case manager job duties. May be assigned to work or co-locate with community partners not limited to Law Enforcement, schools, hospitals, and community centers. Position may include cross coverage and assignment to serve in other programs to provide treatment services.
Examples of work performed
- · Case management: Assists in accessing medical, social, educational, and other appropriate services.
- · Provides Crisis Prevention and Management services
- · Coordinates Services for In-patient Admissions for Psychiatric Services.
- · Heavy concentration of Monitoring and Follow-up Services regarding individual needs of client.
- · Provides Transportation of Clients in the Resolution of a Crisis.
- · Coordination of Community Resources regarding the Specific Needs of the Client.
- · Responsible for Medication Monitoring.
- · Will follow On-Call Schedule.
- · Resolves Crisis Incidents in the Least Restrictive Measures.
- Provides psychosocial rehabilitation to clients during crisis assessments and follow up services