About the role
We're looking for an Implementation Consultant responsible for ensuring customers are set up for long-term success with the Tropic platform. This person will be the first stop for a new customer that signs with Tropic! Their main goals will be to establish best practices for driving swift time-to-value, executing on implementation project plans, and providing consultative guidance on how to operationalize software purchasing workflows for our customers.
You will report to the Director of Professional Services and partner with key stakeholders at our customer's organizations including Finance, IT, Compliance, Legal and Operations leaders. You will serve as a trusted advisor delivering solutions incorporating Tropic's software into our customer's existing business processes.
We're helping our customers see systematizing their purchasing as a necessity & true competitive advantage to drive cost savings. Procurement, when done correctly, can enable top-line growth by providing teams with the tools they need to achieve their goals while maintaining maximum flexibility for the ever-changing needs of today's businesses. This role will identify our customer's biggest company goals and position Tropic's role in their future successes.
We love understanding challenges, coming up with a strategy to tackle them, and then documenting those findings to ensure we're not solving the same puzzle twice. We're growing fast, and we hope you have creative ideas to strengthen our team and company as we scale.
About the company
Tropic's AI-powered Intelligent Spend Management platform automates procurement, giving companies like OpenAI, Notion, and Zapier maximum visibility and control to reduce spend and mitigate risk.
We launched from stealth in 2020, raised $65 million in funding from tier 1 investors like Insight Partners, became a LinkedIn Top Startup, and rapidly grew to $10B+ in spend managed for our customers. Now is the perfect time to join. The best is yet to come!