Maintenance Coordinator

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.

We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders. For more information, visit Tricon.

Job Description

The Maintenance Coordinator is responsible for managing work orders and purchase orders, coordinating maintenance requests, overseeing repair projects, and handling invoicing and vendor communications. This role ensures that maintenance activities are completed efficiently and effectively, maintaining high standards of service for residents.

Hybrid Schedule: This position will work Monday and Friday from home, and Tuesday, Wednesday, Thursday in office (33610). You can work in office Monday and Fridays if you need to.

Essential Duties and Responsibilities:

Essential duties and responsibilities include the following but are not limited to the job specifications contained herein.  Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.       

• Review and approve all invoices submitted for Purchase Orders within approval levels

• Manage vendor relations and performance with our Vendor Specialists to ensure customer satisfaction

• Negotiate bids to reduce costs while maintaining quality

• Submit Works Orders to vendors and update vendor work order memos according to standard workflow

• Coordinate with Vendor and residents for all scheduled and non-scheduled maintenance requests

• Coordinate and oversee all repairs and maintenance projects on occupied homes through to completion

• Maintain records and monitor maintenance status daily

• Proactively communicate with resident and vendors through to the completion of work

• Maintain an acceptable level of open work orders within their market

• Create PO’s along with proper GL Codes and make sure all vendor Purchase Orders are approved and completed properly in order for AP to process vendor payments efficiently

Qualifications:

• Excellent written and verbal communication abilities

• Strong typing skills

• Proven ability to multi-task

• Problem-solving experience is a plus

Minimum Requirements:

• High school diploma or GED

• Prior customer service experience

• Excellent attention to detail

Preferred Attributes:

• Knowledge of Yardi

• Prior Maintenance experience preferred

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Tricon Residential (formerly Tricon Capital) is a Canadian real estate company. The company invests in single-family rental and multi-family rental homes, and owns about 31,000 properties across the United States and Canada. As of February 2021, the company had about $8.2 billion of assets under management.