Key Account Manager

Do you want to make a lasting difference for our customers and the environment?

Start shaping industry from the inside!

Who are we?

Trelleborg Industrial Solutions (TIS) is a global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of three Business Areas within the Trelleborg Group, with a total of about 6 200 employees around the world.

About the Job

In your new role you manage and grow the relationship with our most strategic customers in the defined territory. You thrive in fast-paced environment, love working in structured process and think out of the box to find innovative solutions. You are commercially savvy with the ability to understand the Rail market in dynamics and products, ready to make a strategic impact.

In this role, you’ll be part of an international team, collaborating with colleagues and key stakeholders across departments worldwide. You are not only culturally aware and adaptable but also thrive in a global setting—communicating effectively across time zones, functions, and backgrounds.

The role goes beyond regular account management—it’s about becoming a trusted advisor, driving mutual growth, and aligning our strategic customer’s business goals with our current and future offerings.

Your Key Responsibilities

• Serve as the main point of contact for the strategic account.
• Build and maintain strong, senior-level relationships with key stakeholders.
• Represent the customer’s voice internally.

Account Strategy & Growth

• Develop a deep understanding of the client’s business, goals, and challenges.
• Create and execute an account plan focused on long-term value creation.
• Identify and pursue opportunities for upselling, cross-selling, or new solution areas.

Cross-functional Coordination

• Coordinate internal teams (sales, product, operations, service) to deliver a seamless experience.
• Ensure commitments are met and quality is consistently high.

Contract & Performance Management

• Negotiate contracts, renewals, and commercial terms.
• Monitor KPIs and ensure the account is meeting agreed performance targets.
• Proactively address issues and ensure client satisfaction.

Strategic Alignment

• Work closely with the customer on joint initiatives or co-development opportunities.
• Align the strategic account’s roadmap with the company’s product/service direction.

About you / your experience

• Completed a technical education, preferably a university degree in Mechanical Engineering.
• At least 5 years of work experience in Sales of engineered products.
• Experience in project business.
• Proven track record of managing large or strategic B2B accounts.
• Good organization, time-management and forward planning.
• Very good understanding of business economics.
• Excellent English communications skills (both written and verbal), further languages would be nice.
• Strong sales and people skills, very customer and service minded.
• Problem-solving and troubleshooting skills.
• Strong interpersonal, negotiation, and presentation skills.
• Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.
• Experience working within a global organization.
• Valid driving license.
• Ability to travel up to 40% within the defined territory.

Our offer

• A responsible and results-oriented task in an internationally active industrial company
• We provide an encouraging environment which offers growth within the company while investing in employee training/education
• Family and congenial working atmosphere with modern equipment
• Attractive competitive compensation package
• Generous annual leave and flextime

Application Process

Are you the one that we're looking for?

Don't hesitate to send your application in an English format

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business.

The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

We provide an encouraging environment which offers growth within the company while investing in employee training/education. Our facility is a close and friendly community which allows you to brainstorm your ideas with other colleges.

We encourage applications from people of all nationalities, religions, genders, sexual identities, different ages and people with disabilities.

Come and join Trelleborg to create the transformative technology that enables our customers to engineer a better world!

At Trelleborg our people are #shapingindustryfromtheinside