Ditinus™ Technology Private Ltd.
Website:
ditinustechnology.com
Job details:
About Ditinus Technology
Ditinus Technology is a fast-growing IT and Business Process Outsourcing (BPO) company delivering services to clients across Canada, the USA and other international markets. We are committed to building high-performing teams and providing excellent customer experiences through technology, travel and business support services.
Role & Responsibilities
- Handle inbound and outbound travel sales enquiries for the Canada travel process.
- Book domestic and international flight tickets using Amadeus GDS.
- Create, modify, cancel and reissue airline reservations.
- Assist customers with fare quotations and travel itineraries.
- Deliver excellent customer service while achieving sales targets.
- Resolve customer queries related to bookings, schedules, cancellations and refunds.
- Maintain booking accuracy and follow company SOPs.
- Coordinate with airlines and internal teams for smooth travel arrangements.
Preferred Candidate Profile
- Minimum 1 year of experience in Travel Sales or Air Ticketing.
- Hands-on experience with Amadeus is mandatory.
- Experience in the Canada Travel Process will be preferred.
- Good knowledge of GDS, PNR creation, fare calculation and airline reservations.
- Excellent English communication skills.
- Customer-focused with strong sales and negotiation skills.
- Comfortable working rotational/night shifts.
- Immediate joiners will be preferred.
Required Skills
- Amadeus
- Travel Sales
- Air Ticketing
- International Ticketing
- GDS
- Flight Booking
- Airline Reservations
- PNR
- Fare Calculation
- Customer Service
- Canada Travel Process
Job Benefits
- Attractive Salary + Performance Incentives
- Career Growth Opportunities
- Professional Work Environment
- Training & Development
- Stable Full-Time Employment
Click on Apply to know more.