Website:
ridewithyellow.com
Job details:
Company Description
Yellow is a dedicated airport taxi service designed for travelers who value reliability and planning. Focusing exclusively on pre-booked airport transfers, Yellow ensures your ride arrives as scheduled, eliminating last-minute cancellations or delays. Our app provides a seamless experience, offering a guarantee of service and no surge pricing surprises. By addressing the crucial commute link in air travel, Yellow ensures passengers reach their destination stress-free. Join us in redefining the airport travel experience with a service that promises convenience and punctuality.
Role Description
This is a full-time, on-site role for a Travel Coordinator based in Bengaluru. The Travel Coordinator will manage and execute pre-scheduled travel arrangements for customers, ensuring all travel plans are well-organized and timely. The role involves coordinating with drivers, providing exceptional customer service, resolving any travel-related concerns, and communicating effectively with clients and colleagues to maintain seamless operations.
WHAT YOU WILL DO
- Book and manage flights, hotels, and ground transfers for clients.
- Keep itineraries, bookings, and client preferences updated at all times.
- Handle changes, cancellations, and last-minute requests without delay.
- Coordinate with the operations and driver teams for ground transfer alignment.
- Provide exceptional customer service and resolve travel-related concerns proactively.
- Track travel spends, reconcile invoices, and support billing documentation.
- Maintain vendor records, rate cards, and client travel preferences.
Qualifications
- 0–2 years of experience in travel coordination, travel desk, or a similar role.
- Working knowledge of flight, hotel, and ground transport booking processes.
- Basic accounts familiarity: invoice matching, expense tracking, and billing support.
- Fluent in English, Kannada, and Hindi.
- High attention to detail; ability to manage multiple bookings under time pressure.
- Strong organisational and time management skills.
- Comfortable with MS Excel or Google Sheets; proficiency in booking systems is a plus.
- Flexible with working hours to support early-morning and late-night travel needs.
- Proactive problem-solving approach with a calm head under pressure.
GROWTH AT YELLOW
High performers grow fast here. This role has a clear path forward:
Travel Coordinator → Travel Specialist → Travel Manager
Click on Apply to know more.