Travel Coordinator

Website: ridewithyellow.com
Job details:

Company Description

Yellow is a dedicated airport taxi service designed for travelers who value reliability and planning. Focusing exclusively on pre-booked airport transfers, Yellow ensures your ride arrives as scheduled, eliminating last-minute cancellations or delays. Our app provides a seamless experience, offering a guarantee of service and no surge pricing surprises. By addressing the crucial commute link in air travel, Yellow ensures passengers reach their destination stress-free. Join us in redefining the airport travel experience with a service that promises convenience and punctuality.

Role Description

This is a full-time, on-site role for a Travel Coordinator based in Bengaluru. The Travel Coordinator will manage and execute pre-scheduled travel arrangements for customers, ensuring all travel plans are well-organized and timely. The role involves coordinating with drivers, providing exceptional customer service, resolving any travel-related concerns, and communicating effectively with clients and colleagues to maintain seamless operations.

WHAT YOU WILL DO

• Book and manage flights, hotels, and ground transfers for clients.
• Keep itineraries, bookings, and client preferences updated at all times.
• Handle changes, cancellations, and last-minute requests without delay.
• Coordinate with the operations and driver teams for ground transfer alignment.
• Provide exceptional customer service and resolve travel-related concerns proactively.
• Track travel spends, reconcile invoices, and support billing documentation.
• Maintain vendor records, rate cards, and client travel preferences.

Qualifications

• 0–2 years of experience in travel coordination, travel desk, or a similar role.
• Working knowledge of flight, hotel, and ground transport booking processes.
• Basic accounts familiarity: invoice matching, expense tracking, and billing support.
• Fluent in English, Kannada, and Hindi.
• High attention to detail; ability to manage multiple bookings under time pressure.
• Strong organisational and time management skills.
• Comfortable with MS Excel or Google Sheets; proficiency in booking systems is a plus.
• Flexible with working hours to support early-morning and late-night travel needs.
• Proactive problem-solving approach with a calm head under pressure.

GROWTH AT YELLOW

High performers grow fast here. This role has a clear path forward:

Travel Coordinator  →  Travel Specialist  →  Travel Manager

Click on Apply to know more.