Tour Umbrella - India
Website:
tourumbrella.com
Job details:
Company Description : Tour Umbrella is a travel management company providing flight bookings, visa assistance, holiday packages and travel-related services to individual and corporate clients. We are focused on delivering reliable service, maintaining high operational standards and building long-term customer relationships.
We are looking for a detail-oriented and customer-focused Air Ticketing Executive to join our team in Chandigarh. The ideal candidate will have a good understanding of airline reservations, ticket issuance, fare rules and post-booking support, along with the ability to work efficiently in a fast-paced environment.
Role Description The Travel Consultant GDS role is a full-time, on-site position based in Chandigarh. The role involves using Global Distribution Systems (GDS) to plan, book, and manage travel arrangements including flights, hotels, ground transport, and related services for corporate, government, group, and individual clients. The Travel Consultant will handle reservations, fare searches, itinerary changes, and ticketing, while ensuring accuracy and adherence to client preferences and budgets. Daily responsibilities include advising clients on travel options, resolving booking issues, coordinating with suppliers, and providing timely customer support before, during, and after travel. The role also requires maintaining up-to-date knowledge of travel regulations, fares, and promotions, and contributing to efficient travel management processes within the team.
Qualifications
- Strong travel consulting skills, including the ability to assess client needs and recommend suitable itineraries and travel solutions.
- Experience in travel management, with a focus on coordinating end-to-end itineraries for corporate, government, group, and leisure travelers.
- Proficiency in managing travel arrangements, including flights, accommodation, ground transportation, visas, and related services.
- Excellent customer service and reservations skills, including handling inquiries, changes, cancellations, and post-booking support.
- Hands-on experience with Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre.
- Strong attention to detail, time management, and organizational skills.
- Effective verbal and written communication in English; additional language skills are an advantage.
- Ability to work on-site in Chandigarh, collaborate within a team, and handle multiple bookings in a fast-paced environment.
- Prior experience in a travel agency or corporate travel environment preferred; relevant certification or diploma in travel and tourism is beneficial.
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