Website:
tripzens.com
Job details:
Company Description TripZens is a Bengaluru-based travel company focused on creating seamless, memorable travel experiences for individuals, families, groups, and businesses. The team designs customized domestic and international travel packages that align with different budgets, preferences, and trip purposes. With a strong global partner network, TripZens offers competitive pricing, curated itineraries, and end-to-end support from planning through execution. The company emphasizes personalized consultation, reliable service, and customer-centric solutions to make travel planning simple and stress-free. TripZens actively collaborates with travel agents, corporate partners, and industry professionals to build a scalable, experience-driven travel ecosystem.
Role Description This is a full-time, on-site Travel Consultant role based in Bengaluru. The Travel Consultant will provide personalized travel advice, understand client preferences and budgets, and design tailored domestic and international itineraries. Responsibilities include managing travel arrangements such as flights, hotels, transfers, visas, and tour packages, while ensuring accurate reservations and timely confirmations. The role involves handling customer inquiries, offering recommendations, resolving issues, and maintaining high levels of service and satisfaction throughout the travel lifecycle. The Travel Consultant will also coordinate with suppliers and partners, prepare quotations, optimize costs, and keep up to date with travel trends, destinations, and regulations to deliver informed guidance.
Qualifications
- Experience in travel consulting, with strong skills in understanding client needs and proposing suitable travel solutions (Travel Consulting).
- Ability to manage end-to-end trips, including itinerary planning, coordination of services, and handling changes or contingencies (Travel Management).
- Proficiency in organizing flights, accommodations, transfers, and related services, ensuring smooth and cost-effective travel arrangements (Travel Arrangements).
- Strong customer service skills, including active listening, clear communication, and problem resolution in a fast-paced environment (Customer Service).
- Hands-on experience with reservation systems, booking platforms, and accurate documentation of bookings and payments (Reservations).
- Good knowledge of domestic and international destinations, travel regulations, visas, and basic foreign exchange concepts.
- Comfort with MS Office and travel booking tools; ability to work with data, quotations, and reports.
- Attention to detail, organizational skills, and the ability to manage multiple clients and itineraries simultaneously.
- Prior experience in a travel agency or travel operations environment is preferred.
- Diploma or degree in Travel & Tourism, Hospitality, Business, or a related field is advantageous.
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