TOTAL HOLIDAY OPTIONS
Website:
totalholidayoptions.in
Job details:
Company Description TOTAL HOLIDAY OPTIONS – INDIA specializes in designing custom tours to India, Nepal, Sri Lanka, and the Maldives, combining strong value with quality experiences. The company focuses on itineraries that immerse travelers in diverse cultures, landscapes, and environments. It is committed to offering tours at highly competitive prices while maintaining high standards of comfort and service. As an active member of several travel and tourism associations, TOTAL HOLIDAY OPTIONS remains committed to innovation and continuous improvement in its offerings. Team members join a forward-looking organization that values creativity, reliability, and customer satisfaction.
Role Description The Inbound Travel Consultant is a full-time, on-site role based in the Greater Delhi Area. The consultant will handle inquiries from international and domestic travelers, prepare customized itineraries, and create competitive tour quotations aligned with client preferences and company standards. Day-to-day responsibilities include managing bookings for accommodation, transport, and activities, coordinating with suppliers, and ensuring all travel arrangements meet quality and safety expectations. The role involves responding to emails and calls promptly, maintaining accurate records in reservations systems, and following up with clients to confirm details and provide pre- and post-travel support. The consultant will also contribute to developing new tour concepts, updating product information, and supporting marketing and sales teams with travel insights and destination knowledge.
Qualifications
- Strong customer service and client relationship skills, with the ability to communicate clearly and professionally in spoken and written English.
- Experience in travel planning or tour operations, including itinerary design, costing, and reservations for hotels, transport, and sightseeing.
- Solid knowledge of key destinations in India, Nepal, Sri Lanka, and the Maldives, and an interest in culture, heritage, and experiential travel.
- Proficiency with reservation and booking tools, office productivity software (e.g., MS Office), and comfort working with email and CRM systems.
- Excellent attention to detail, time management, and organizational skills, with the ability to manage multiple inquiries and deadlines.
- Collaborative mindset and ability to work effectively with internal teams and external partners, including suppliers and agents.
- Relevant education in Tourism, Hospitality, Business, or a related field; prior experience in inbound travel or tour consultancy is strongly preferred.
- Willingness to work on-site in the Greater Delhi Area and adapt to seasonal business demands, including peak travel periods.
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