Website:
privarajourneys.com
Job details:
Company Description
Privara Luxury Journeys specializes in affordable luxury travel, offering thoughtfully curated experiences that combine premium comfort with personalized touches. Each journey is tailored to reflect the unique preferences, pace, and passions of our clients, ensuring meaningful and memorable travel experiences.
Role Description
This is a full-time, on-site role for a Travel Consultant based in Hyderabad. The primary responsibility of the Travel Consultant is to handle inbound and outbound calls to assist clients with their travel needs. The role involves interacting with customers to understand their requirements, providing travel-related information, suggesting suitable packages, and converting inquiries into bookings.
The Travel Consultant will also manage travel arrangements, handle reservations, and ensure a smooth customer experience from initial contact to post-booking support. Additionally, the role includes resolving customer queries, coordinating with travel partners, and maintaining a high level of customer satisfaction through effective communication and service.
Qualifications
- Handle inbound calls from customers regarding travel inquiries, bookings, and support
- Make outbound calls to follow up on leads, promote travel packages, and convert sales
- Provide accurate information on destinations, pricing, and travel options
- Assist customers in planning and booking their travel itineraries
- Manage reservations, cancellations, and modifications
- Address and resolve customer concerns promptly
- Maintain records of customer interactions and bookings
Click on Apply to know more.