Homeyhuts
Website:
homeyhuts.com
Job details:
Job Title: Travel and Hospitality Freshers | Reservations and OTA Onboarding Support (Hyderabad)
Location: Hyderabad, India
Type: Full-Time | On-Site | Multiple Positions
Company: Homeyhuts Private Limited
About Us:
We are an early-stage technology startup focused on simplifying the management of homestay and vacation rental properties, as well as enhancing the travel experience of guests in India. Our mission is to enhance the hospitality and travel experience by employing cutting-edge technology and AI-driven solutions.
Key Skills and Qualifications
- Degree or past experience in Tourism & Hospitality (Mandatory).
- Passion for the homestay and vacation rental industry within tourism.
- Excellent verbal and written communication skills in English, Hindi and local languages.
- A natural ability to serve customers in a hospitable and professional manner, ensuring memorable guest experiences.
- Ability to engage with clients, build trust, and educate effectively.
- Adaptability to think on your feet and work collaboratively within a fast-paced environment.
Key Responsibilities (Post Training):
- Manage Reservations: Handle booking requests, cancellations, modifications, and special guest requests across multiple OTAs.
- Reservations & Lead Handling: Respond to inquiries from travelers and convert leads into confirmed bookings.
- OTA Management: Ensure property listings are optimized with accurate descriptions, pricing, and availability across all platforms.
- Guest Communication: Provide excellent customer service via phone, email, and chat, addressing guest inquiries and resolving issues promptly.
- Pricing & Promotions: Monitor competitor pricing and adjust rates to maximize occupancy and revenue.
- Reporting & Analysis: Use Excel and other tools to track sales performance, reservation trends, and revenue generation.
- Coordination with Property Owners: Communicate with property hosts regarding guest bookings, check-ins, and special requests.
If you're passionate about leveraging technology to transform the hospitality industry and meet the qualifications listed above, we'd love to hear from you. Please submit your resume outlining your relevant experience.
Homeyhuts is an equal opportunity employer and encourages individuals from all backgrounds to apply.
Click on Apply to know more.