Customer Service Representative - Bangalore (Work from Office)

Overview:

*Please Note:

• English language proficiency is required for this role.
• This is a full-time, work from office role.
• This requires a U.S. schedule - India Night shift 

MEGA JOB FAIR WALK IN AT BANGALORE OFFICE

 

Walk In Interviews:

Monday to Friday

4:00 PM to 8:00PM IST

 

Address:

Transworld Systems Inc.

Block 12B, Pritech Park,3rd Floor,
SEZ Survey No 51-64/4,
Bellandur,Village. Bldg 9A Rd,
Bengaluru –Karnataka 560103

 

Contact: Nirmala 911 301 5045

 

TSI Recruitment :

Kindly carry your Updated resume and Photo ID proof.

Meet: HR – Nirmala

 

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Harver”. This online interview must be completed for prompt consideration of employment applications as it takes the place of a prescreen interview.

 

Work Location: This is a Work from Office position and location is Bangalore at

3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103

 

Compensation: INR : ₹2,00,000.00 -₹3,60,000.00 per year

Shift: Night / Days Off: Saturday and Sunday

 

 

Build Your Future! Come join our thriving team as a Voice Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

 

Why should you consider TSI?

• Transport Facility
• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, paid time off and paid holidays!
• Transportation provided
• Working 5 days/week

Responsibilities:

In This Role, You Will:

 

All of our agents manage outbound/ inbound calls from customers regarding any of the following:

 

Functional/operational:

• Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
• Follow up phone call with a designated contact person at the insurance company.
• Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.

Key Result Areas :

• Make atleast 95 calls a day
• Obtain a quality score of 98% or above

Qualifications:

Ideal Candidate Qualifications:

• Bachelors Degree preferred
• Ability to read, write and speak English fluently, clearly and with a neutral accent.
• Good analytical skills, cognitive skills.
• Good computer typing at the same time talking over the phone.

 

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

 

 

NKJOBS

Transworld Systems is an industry leader in delinquency and cash flow management by providing fixed fee accounts receivable solutions & collections, averaging less then $10 per account. Transworld Systems, provider of Accelerator, Profit Recovery and Profit Recovery Messenger has been serving the A/R needs of small to medium size business industry since 1970. They assist business owners and medical professionals with better tools for increasing cash flow, accelerating payments, recovering bad debt and recovering past due accounts.