About the role
Account Manager - in Europe
About the job
Position responsibilities:
Respond to client requests for new project initiatives.
Collaborate with various members of the Production and Sales teams to assess the scope of work and produce cost estimates.
Assess the competitive landscape, develop project proposals and negotiate budget and schedule with the client.
Grow existing client relationships through service and technology lead development.
Win new client relationships by attending sales meetings, participating in sales calls and preparing RFP responses and cost estimates.
Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
Perform workflow design and on-boarding for localization services and technology implementations.
Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
Serve as the primary point of contact for client contacts.
Set and fulfill client expectations.
Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor