AGS Health
Website:
agshealth.com
Job details:
About AGS
AGS Health is more than a revenue cycle management company – we’re a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, we are the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. Our global team specializes in a variety of care settings, specialties, and billing systems.
Key Roles and Responsibilities
- Strategic Planning, Leadership, and Resource Management
- Training Needs Analysis, Program Design, and Development
- Conduct Training Needs Analysis (TNA) for the batch entrusted to them
- Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices for maximum effectiveness
- Provide necessary support in refresher training and continuous education
- Quality Assurance, Process Improvement, and Innovation
- Team Performance Management and Development
- Stakeholder Engagement and Collaboration
- Coordinate with stakeholders from Operations and other departments to ensure the progress of training activities and smooth handoff to Operations
Skills Required:
- Experience: Minimum 3 years of experience in IPDRG coding; and experience in service industry or healthcare industry preferably in a training specialist role.
- Training experience – proficient in training methodologies, curriculum development and tracking training effectiveness
- Any Coding certification is Mandatory (AHIMA – CCS/ AAPC – CPC, CIC, COC)
- Highly proficient in verbal and written communication.
- High energy, enthusiastic, motivational training style.
- Flexible to work in shifts and travel between business centres (as per business requirement).
- Computer skills, including Microsoft Office is mandatory and basic understanding of authoring tools and Learning Management Systems.
Competencies:
- Communication – Expressing thoughts verbally, in writing, and graphically in clear, organized fashion according to the audience’s characteristics and needs. Applying active listening skills of attending, acknowledging and summarizing to facilitate understanding.
- Technical/Professional Knowledge - Should be proficient in Medical Coding (IP/OP) and have a broad understanding of English language training and the presentation skill.
- Learning Facilitation – Conducting structured learning programs with individuals or groups using communication skills and required visual aids.
- Motivational Fit – Self-motivated and independent and the ability to work in a team.
- Analysis/Problem Assessment – Securing relevant information through multiple methods and various sources to determine key issues and make comparisons/analysis.
- Teamwork/Collaboration – Working effectively through proper communication and consensus building with people within and outside the organization to accomplish team and organizational objectives.
- Practical Learning – Seeking, assimilating and applying new information to improve personal job performance.
- Planning and Organizing/Work Management – Establishing a course of action that utilizes department resources and accommodates client and customer requirements to accomplish team and organizational objectives.
- Innovation – Generating creative, novel methods and solutions to learning experiences, communication and organizational challenges.
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