Aurigo Software Technologies
Website:
aurigo.com
Job details:
Training Specialist
Location: Bengaluru, India
Experience: 5+ years
Role Overview :
The Training Specialist is responsible for designing, delivering, and continuously improving high‑impact training programs for Aurigo customers and internal teams. This role plays a critical part in driving user adoption, product proficiency, and long‑term customer success across Aurigo Masterworks implementations. The specialist combines strong instructional design expertise with hands‑on training delivery, modern video‑based learning approaches, and AI‑enabled content development techniques.
Key Responsibilities
Instructional Design & Program Development
- Design, drive, and ensure the successful execution of structured training programs across Aurigo’s customer base.
- Analyze customer implementation complexity and user personas to design customized, role‑based training programs that ensure user adaptability and adoption.
- Develop scalable learning paths, curricula, and training artifacts aligned to product releases and implementation milestones.
- Apply instructional design principles (adult learning theory, blended learning, microlearning) to create effective learning experiences.
Training Delivery (Customer & Internal)
- Design and deliver solution‑focused training for diverse user groups, including Trainers, Business Leaders, Construction Managers, Project Managers/Engineers, End‑Users, and System Administrators.
- Facilitate both classroom and virtual instructor‑led training sessions, including hands‑on, scenario‑based learning programs.
- Deliver in‑depth product training to Aurigo customers during implementations, upgrades, and post‑go‑live phases.
- Conduct internal product enablement sessions to train Aurigo employees on new features, modules, and configuration capabilities of Aurigo Masterworks.
- Support onboarding, upskilling, and continuous learning for newly hired employees across functional teams.
Video‑Based Learning & Digital Content Development
- Design and develop engaging training videos using modern video development tools (e.g., screen‑capture tools, animation platforms, AI‑assisted video creation tools).
- Convert instructor‑led content into reusable digital learning assets such as product walkthroughs, microlearning videos, simulations, and knowledge checks.
- Collaborate with SMEs and product teams to script, storyboard, and review video‑based learning content.
- Ensure training videos follow branding, accessibility, and instructional quality standards.
AI‑Enabled Learning & Innovation
- Leverage AI‑powered tools to accelerate content creation, localization, voice‑over generation, assessments, and learning personalization.
- Explore and apply AI capabilities to improve learner engagement, knowledge retention, and training scalability.
- Use analytics and feedback to continuously optimize training content and delivery effectiveness.
Required Skills & Qualifications
- Strong experience in building and delivering training for software products.
- Proven ability to deliver classroom and virtual training to diverse, global audiences.
- Hands‑on experience with video development tools and e‑learning authoring platforms.
- Working knowledge of AI‑enabled learning tools and content generation technologies.
- Excellent presentation, facilitation, and communication skills.
- Ability to translate complex product functionality into simple, user‑friendly learning experiences.
- Strong stakeholder management skills, with the ability to collaborate effectively with product, implementation, and customer teams.
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