Website:
resourcetree.co.in
Job details:
Learning & Development / Training Manager Job Description:
Experience - 1 to 5years
Key Responsibilities
•Deliver, manage, and oversee training programs for individuals and groups across the organization.
•Monitor and evaluate the effectiveness of training initiatives, ensuring measurable learning outcomes and business impact.
•Develop, review, and maintain training materials, including training modules, e-learning content, self-learning materials, assessments, and learning resources.
•Collaborate closely with employees and stakeholders to assess learning effectiveness and identify areas for improvement.
•Partner with managers and business leaders to identify training and development needs through training needs analysis (TNA) and gap assessments.
•Work with SBU Heads and functional leaders to design learning strategies aligned with organizational goals.
•Conduct seminars, workshops, classroom sessions, virtual learning programs, and one-on-one coaching sessions.
•Lead Train-the-Trainer (TTT) programs and calibrate facilitators to ensure consistent and high-quality training delivery.
•Manage and mentor the Learning & Development team, driving performance and training excellence.
•Monitor employee competency levels and recommend retraining, upskilling, and continuous improvement initiatives as required.
•Ensure compliance with organizational standards, policies, procedures, and regulatory requirements through effective training interventions.
•Maintain and manage all training documentation, records, training files, and audit-ready learning data.
•Prepare, maintain, and validate annual and monthly training calendars.
•Conduct training audits and ensure completion, accuracy, and compliance of training records.
•Interface with clients and support business operations by understanding and enhancing AR Caller and related operational profiles.
•Review training feedback, analyze learning outcomes, and implement improvements to increase training effectiveness.
•Manage training budgets and optimize resource utilization while maintaining quality standards.
• Drive the design, execution, review, and continuous enhancement of training programs for new scopes, processes, and business requirements.
• Ensure all training-related activities are completed in accordance with
organizational and client expectations.
• Support talent development initiatives, succession planning, and capability-building
programs across the organization.
Candidate Requirements:-
• Strong understanding of adult learning principles, training methodologies, instructional design, and learning technologies.
• Proven experience in training delivery, facilitation, coaching, and Learning & Development program management.
• Excellent stakeholder management, communication, presentation, and interpersonal skills.
• Experience in conducting Training Needs Analysis (TNA), competency mapping, and
gap analysis.
• Ability to manage multiple training projects and work effectively in a fast-paced
environment.
• Strong analytical and documentation skills with attention to detail.
• Open to travel as required for business and training needs.
• Proficiency in content creation and instructional design tools such as Articulate 360, Rise, Adobe Captivate, Camtasia, Vyond, Canva, Microsoft PowerPoint, and Learning Management Systems (LMS) for developing engaging classroom, virtual, e-learning, and self-paced learning content.
• Create and curate high-quality learning content using modern instructional design and content authoring tools to support classroom, virtual, and digital learning initiatives.
• Leverage content development platforms and multimedia tools to design engaging, interactive, and learner-centric training programs.
• Candidate should be willing to work in rotational shit – General (10am to 7pm)/ Mid
Shift (12 to 9PM) / Night Shift till 3.30 AM.
Click on Apply to know more.
