Ozonetel | oneCXi
Website:
ozonetel.com
Job details:
Title: Training and Onboarding - Associate
Experience - 2yrs
Location - Hyderabad (Work form office)
Budget - upto 7Lpa
Key Responsibilities:
· Create, coordinate, and deliver world-class Onboarding and Training to Clients.
· Collaborate with the Reporting Manager in creating learning strategies for the Clients
· Work with the Clients to identify areas where additional training would improve their team's performance.
· Work with a Goal to provide knowledge transfer to the Client & update themselves on the latest developments of the products and the messaging around them.
· Maintain learning modules by updating/revising them on an ongoing basis based on the updates from internal stakeholders
· Support the Client in developing efficient onboarding with the training provided around the product.
· Ensure quality training is provided to the clients by doing QA of calls and documentation.
· Provide support and ensure process adherence
Profile Requirements
Basic criteria
● Minimum 1+ years of experience in a corporate environment, with some relevant experience focused on product and process training.
● Excellent verbal and written communication skills in English
● Excellent presentation and facilitation skills
● Excellent interpersonal skills
● Good knowledge of current technologies and systems
● A hands-on approach towards learning & development
● Proficient in MS Office tools
● Experience working with remote teams
● Experience in delivering training through webinars
● Soft skills: MS word, Excel, PowerPoint, Email etiquettes, etc
● Desirable : Malayalam & Tamil Added advantag
Click on Apply to know more.