Credence Global Solutions
Website:
credencegs.com
Job details:
🚀 We’re Hiring: Executive – RCM Training (Accounts Receivables) (1/3)
📍 Pune | 🏢 Credence Resource Management Pvt. Ltd
Are you passionate about Revenue Cycle Management (RCM) and enjoy shaping talent through impactful training? Join our Training Division as an Executive – RCM Training (Accounts Receivables) and play a key role in developing high-performing RCM professionals.
🔎 About the Role
As an RCM Trainer, you will:
✅ Conduct comprehensive training sessions on Revenue Cycle Management (Accounts Receivables)
✅ Develop and update training materials aligned with industry best practices
✅ Assess team training needs and design targeted learning interventions
✅ Conduct call calibration sessions (internal & external) to enhance call quality
✅ Ensure compliance with company policies and regulatory standards
✅ Stay updated with industry changes and incorporate them into training modules
✅ Provide structured feedback and evaluate training effectiveness
🎯 Candidate Requirements
2+ years of experience in Revenue Cycle Management (AR focus)
Strong knowledge of RCM processes, compliance standards & industry regulations
Graduate (any stream)
Excellent verbal & written communication skills
Strong organizational and collaboration abilities
Adaptable training approach for diverse learning styles
🕒 Position Details
Working Days: Monday to Friday (Fixed weekends off)
Shift: Day to US shifts (Flexible)
Working Hours: 9 hours (including 1-hour break)
Trainers are required to complete 4 hours of monthly production
Certification process includes working on live claims
🌟 Growth Opportunity
Opportunity to transition into a Senior Executive – Training role.
If you’re ready to grow your career in RCM Training and make a measurable impact, we’d love to connect!
🚀 We’re Hiring | Executive – Voice & Accent Training | Pune (2/3)
📍 Location: Pune
🗓 Working Days: Monday – Friday (Fixed Sat & Sun Off)
🕘 Shift: Day / US Shifts (Flexible)
🎓 Experience: 2+ Years
Credence Global Solutions is looking for a passionate and dynamic Voice & Accent Trainer to join our Training team!
If you have strong expertise in Voice & Accent training and experience working with US processes—especially in Healthcare RCM or BPO environments—this opportunity is for you.
🔹 About Us
Credence Global Solutions is a technology-driven financial transformation company with deep expertise in:
Receivables Management
Healthcare Revenue Cycle Management (RCM)
Technology Platforms
Contact Center Services
We proudly serve leading telecommunications, healthcare, and media companies across the United States.
Headquartered in Dallas, Texas, with delivery centers across the US and India, we believe in “Excellence Beyond Belief.”
🔹 Role Overview
As an Executive – Voice & Accent Training, you will:
✔ Conduct Voice & Accent training sessions for RCM teams
✔ Drive new hire training and refresher programs
✔ Develop and update training materials & documentation
✔ Conduct call calibration sessions
✔ Provide structured feedback & coaching
✔ Align training with compliance and industry standards
✔ Ensure policy adherence within training delivery
🔹 What We’re Looking For
✅ 2+ years of experience as a Voice & Accent Trainer (New Hire Training mandatory)
✅ Exposure to US Healthcare / RCM / BPO processes preferred
✅ Strong communication & presentation skills
✅ Experience in call calibration & quality alignment
✅ Ability to adapt training styles based on learner needs
🎓 Qualification: Graduate (any stream)
🔹 Why Join Us?
✨ Fixed weekends off
✨ Growth opportunity to Senior Executive – Training
✨ Exposure to US clients
✨ Career growth in a fast-growing global organization
📩 Interested candidates can share their resume via DM or email at indira.iyer@in.credencerm.com
🚀 We’re Hiring: Senior Executive – Training (Third Party Collections) (3/3)
Looking to take your career in Training & Development to the next level? Join a dynamic, growth-driven organization where your expertise in Third-Party Collections can make a real impact.
🔹 Role: Senior Executive – Training (Collections)
🔹 Experience: 2+ years in Third Party Collections (Trainer role preferred) OR 4+ years as a Trainer in an International BPO
🔹 Qualification: Graduate (any stream)
🔹 Shift: Day to US shifts (flexible)
🔹 Working Days: Mon–Sat (Alternate Saturdays off)
💼 What You’ll Do:
• Deliver impactful training sessions on Third Party Collections
• Design and update training materials and modules
• Conduct call calibrations and performance evaluations
• Collaborate with management to identify training needs
• Ensure compliance with industry and regulatory standards
• Continuously enhance training effectiveness and learner engagement
🎯 What We’re Looking For:
✔ Strong communication and presentation skills
✔ Deep understanding of collections processes & compliance
✔ Ability to adapt training styles for diverse learners
✔ Excellent organizational and collaboration skills
🌱 Why Join Us?
At Credence Global Solutions, we believe in Excellence Beyond Belief. We empower our people to grow, innovate, and lead. This role offers a clear pathway to advance into a Team Leader position within the Training Department.
📩 If you're passionate about training, coaching, and driving performance excellence, we’d love to hear from you! indira.iyer@in.credencerm.com
Click on Apply to know more.