Typical duties include, but are not limited to:
- Manages all aspects of the Resident Experience Program
- Creates and organizes programs for group, individual, and one-on-one activities bas on the residents’ individual interests and needs.
- Researches, evaluates, approves, develops, and modifies community events and programs according to the residents’ interests.
- Prepares and publishes the monthly Resident Experience event calendar. The calendar will be made available to all residents and families by the 1st of the month.
- Coordinates scheduled activities with other departments, sometimes partnering with marketing to hold events during the month.
- Invites, engages, and encourages participation from all residents to the extent they are comfortable participating.
- Manages departmental needs and goals within the department budget.
- Assist in recruiting, hiring, orienting, training, supervising, and evaluating team members.
- Recruits, researches, and approves schedules and supervises programs, leaders, general contractor entertainers, volunteers, religious professionals and vendors.
- Serves as the ‘Manager on Duty’ as assigned and follows the description of the ‘Manager on Duty’ while having this responsibility.
- Recruit, orient, train, and supervise team members and community volunteers, maintaining related records. Working with other department heads on their volunteer needs.
- May drive the company bus, van, or vehicle for various reasons as required by the community.
Working Conditions (travel, hours, environment)
Requirements:
- Bachelor’s degree from a four year college or university; or 2 years related experience.
- Completion of all applicable certifications and requirements from the licensing agency.
- Able to clearly communicate and present information verbally, in writing and through pictures. Can accurately communicate the chosen message, providing the necessary details under any circumstance.
- Strong leadership skills, including but not limited to, being able to effectively supervise a team, communicate expectations, have ongoing and regular performance conversations, coach and document performance strengths and challenges, and complete performance reviews as per company policy and expectations.
- Demonstrates an ability to use independent judgement and discretion to make decisions designed to achieve company expectations and goals for the community.
- Able to operate standard office equipment
- Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, email and social media.
- Position requires driving responsibilities; you must possess a valid driver's license with an acceptable driving record.
- Must follow the company motor vehicle policy standard.
- Able to think creatively and independently to meet worthwhile objectives.
- Able to be innovative to create and generate solutions and programs.
- Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
- Able to define realistic and specific goals and objectives. Able to define tasks and deliverables necessary to meet goals. Can assign resources and set priorities to meet goals.
- Able to research and identify various possibilities to aid in reaching decisions necessary to meet goals.
- Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
- Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conform to and communicate established policies and procedures.
- Build and maintain productive, work-focused relationships with team members, residents, families, referral partners, the executive team, as well as within the community.
- Able to work with people in such a manner to support the company’s culture, build high-morale teams, work in a team setting to accomplish goals and get results.
- Function as a role model for team members by being punctual, neat, clean, and professional in appearance.
- Ability to work varied schedules to include weekends, evenings, and holidays.
Traditions Management is an equal opportunity employer.
The job description provides a framework for the job, other duties may be assigned as necessary.
https://info.flclearinghouse.com