About the role
This position is responsible for supporting the enterprise labor model and Workforce Management (WFM) applications through labor standards, characteristics, forecasting, and data analytics across our 2000+ store locations. This position focuses on store operations experience, not manufacturing or supply chain. In addition, they will also provide support for company-wide labor initiative cost analysis and implement solutions into the labor model to produce the expected demand and coverage outcomes.
Essential Duties and Responsibilities (Min 5%)
Oversee and manage the maintenance of existing, and implementation of new, engineered labor standards utilizing MOST® methodology preferably within our labor model application.
Conduct in-depth analysis to determine impact to the organization resulting from revisions to engineered labor standards, changes in best practices or implementation of innovative programs.
Extract data from enterprise systems and conduct analyses utilizing data analytic tools to create ad-hoc and/or recurring reports that provide information regarding labor utilization, planning and compliance to various levels within the organization.
Develop systematic processes to monitor metric driver and labor requirement forecasts for accuracy (such as being in line with non-linear trends or responding to unforeseen factors) and implement procedures to adjust the forecasts within labor planning/labor scheduling systems to support stores in creating accurate and efficient schedules that meet the business needs.
Coordinate with and support business partners, both internal and external, with requests for data, conducting analysis, and creating reports regarding labor planning and execution.
Assist in system enhancements with the technical team maintaining the scheduling system.
Create processes to identify, isolate, and revise inaccurate historical data within the labor planning system resulting from various scenarios ranging from failures in data transfers to configuration changes within the labor planning system.
Evaluate current processes/practices in stores to identify areas of improvement utilizing Kaizen/Lean methodologies.
Determine best practices in retail processes, maintain knowledgebase of trends and developments in technology and industry processes and apply this knowledge to further the organization's competitive edge.
About the company
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible benefits package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
