Senior Technical Writer

As a Senior Technical Writer at TraceLink, you will play a critical role in shaping the user experience and helping our customers succeed. You will be responsible for creating clear, concise, and engaging documentation to support our products and services. This includes writing user guides, tutorials, release notes, and other technical content. You will collaborate closely with our product management and engineering teams to understand product features and requirements, and translate complex technical information into easy-to-understand content. Your attention to detail, strong writing skills, and ability to simplify complex topics will be essential to your success in this role.

TraceLink is the world's largest integrated digital supply network, providing real-time information sharing for better patient outcomes. Leading businesses trust our FutureLink platform to transform their supply chains, expanding global access to life-saving medications while ensuring quality and permissions-based data sharing. Our digital network connects thousands of pharmaceutical companies, logistics providers, wholesalers, and pharmacies worldwide. Headquartered in North Reading, MA, TraceLink has received multiple industry awards and recognition, including one of the fastest growing companies in North America on Deloitte's Technology Fast 500 list.