Strategy & Operations General Manager (Special Projects)

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.

About The Role

We are seeking an experienced and entrepreneurial Strategy & Operations Lead to act as the General Manager as we build and scale our newest line of business. This role will be reporting directly to our COO and leading a cross-functional team to set the strategy and execute across Go-to-Market, Operations, Finance, Product & Engineering. While an individual contributor (IC) role to start, there is a clear path to directly manage a team as the Special Projects mandate expands. You will work hands-on to build the business from the ground up and own reporting out progress to the Executive team & entire company. This is a unique opportunity to build an entirely new product in the 0-1 stage, ultimately shaping Traba’s Special Project operations.

Responsibilities

• Establish GTM Strategy: Collaborate with Growth, Marketing & Sales to refine value prop, pricing and GTM motion.
• Design and Build Operations: Lead the development of all aspects of the worker and operations experience, including acquisition, onboarding, and workflow automation.
• Define New Processes: Play a key role in defining processes essential for the launch and sustainability of a completely new product.
• Collaborate for Product Excellence: Partner closely with the product team to implement automated solutions that deliver a magical customer and worker experience, streamline operations and enhance efficiency.
• Manage and Scale: Begin as an IC with potential to hire, lead, and expand the Special Projects operations team as we scale.
• Hands-on and Field-focused: Embrace a hands-on approach initially, requiring travel during the first six months to engage directly with customers, gather insights, and relay learnings back to the team.
  
  

What You’ll Need

• Background: Bachelor’s degree in business, operations, or a related field, or equivalent experience.
• Experience: 7+ years in operations, strategy, or management roles, preferably in a startup or a notable marketplace company.
• Proven Leadership Experience: Demonstrated success in leading and developing high-performing teams, with an emphasis on driving operational excellence and team growth.
• Analytical and Detail-oriented: Process-driven mindset with a high level of accuracy, organization, and a desire for operational excellence.
  
  

Bonus Points

• Experience working with product or engineering teams, as well as knowledge of SQL or no-code tools like Retool.
  
  

Benefits

• 📈 Start-up equity
• 💰 Competitive Salary
• 🩺 100% Paid health, dental & vision coverage
• 🍽️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees
• 🚍 Commuter benefit
• 🎤 Team building events
• 🏋🏽 Gympass Benefit
• 🌴 Flexible PTO
• ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health
  
  

Salary Range Details

The compensation range for this position is set between $130,000 and $170,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities.