Flag job

Report

Field application engineer Pro Tv

Min Experience

3 years

Location

Ghent (Belgium), remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Do you want to be part of PPDS and contribute to our growth aspiration? This is your chance! We are in search of an experienced and enthusiastic Field application engineer for the EMEA region. Main responsibilities are support towards customers in the field using our products as well as performing fast feedback towards product development & service. - Review of operator specific requirements documents and test specifications. - Define, prepare, introduce and steer required innovative test equipment (tools, streams, etc.). - Prepare and execute subset of system validation activities specific to the field issue and innovation. - Write problem reports and report on product quality. Take care of reproducibility, record streams, take dumps, describe TV conditions, and upload material. - Communicates actively with the different customers in the field and internal stakeholders. - Presales support for the PPDS EMEA Sales team towards customer inquiries. - Provide 2nd level field support to B2B customers in the case of technical queries or issues - Arrange trials, product evaluation, exhibitions and training for internal as well as external people - Organize and solve field complaints, rework actions in cooperation with the Service department. - Monitor and verify hardware/software improvements with product management and communicate towards customers - Field status reporting on regular base - Being involved in testing of new equipment

About the company

TPV Technology is an internationally-renowned PC monitor, TV and Digital Signage Displays manufacturer. TPV serves as an original design manufacturer for some of the best-known TV , PC and Digital Signage Displays brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV's and AVA products, Digital Signage Displays and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. PPDS is the exclusive provider of Philips professional displays, including digital signage, interactive and LED displays, as well as professional TVs, worldwide under trademark licence from Koninklijke Philips N.V. One of the fastest growing global AV players, our business stands on firm foundations. PPDS is a trading name of TP Vision Europe B.V. and MMD-Monitors & Displays Nederland B.V., both wholly-owned subsidiaries of TPV Technology Limited, which is the world's largest manufacturer of monitors and a leading provider of display solutions.

Skills

electronics
software
IT
TCP/IP
HTML
web support tools
IP networking
software/ hardware applications testing
debugging