About Us:
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
Overview:
We are seeking an experienced Senior Product Manager, Tapo App Experience & AI to lead the evolution of the Tapo mobile application experience for our smart camera ecosystem. This role will focus on two key areas: driving AI-powered innovation within the Tapo app and enhancing the overall user interface and user journey experience. The ideal candidate combines strong product management expertise with a passion for emerging technologies, user-centered design, and smart home innovation. This individual will work closely with users to identify pain points, translate user stories into impactful product features, and partner with cross-functional R&D teams to deliver intuitive, AI-driven experiences that modernize how customers interact with their smart homes. We are looking for someone who thrives in fast-paced environments, enjoys solving real-world customer problems, and has the creativity, urgency, and execution mindset to bring innovative ideas from concept to reality. Candidates who may not yet hold a Senior title but strongly align with this profile are encouraged to apply.
Key Responsibilities
- Own the end-to-end lifecycle of Tapo mobile app features, including ideation, planning, design, development, launch, optimization, and ongoing iteration
- Drive AI-focused product initiatives within the Tapo app, modernizing existing features and developing new AI-powered experiences for smart camera users
- Identify user pain points and opportunities through customer feedback, user research, analytics, and market trends, translating insights into innovative product solutions
- Partner closely with R&D, engineering, design, and business stakeholders to define requirements and execute product roadmaps
- Improve the app’s user interface, workflows, and customer journey to deliver intuitive and engaging smart home experiences
- Develop compelling user stories and feature concepts that demonstrate the practical value and power of AI technologies to end users
- Conduct competitive analysis, market research, and emerging technology assessments to ensure the Tapo app remains innovative and industry-leading
- Monitor key performance indicators (KPIs), user engagement metrics, and customer feedback to guide feature optimization and product improvements
- Write detailed Product Requirement Documents (PRDs) and clearly communicate business and technical requirements to cross-functional teams
- Collaborate with design teams to ensure app experiences align with customer expectations, usability best practices, and modern mobile design standards
- Drive alignment across departments and stakeholders to ensure timely execution and delivery of product initiatives
- Operate effectively in a fast-moving, startup-like environment with the ability to adapt quickly, prioritize effectively, and execute with urgency