Community Center Aide

About the Department

The Town of Fuquay-Varina Parks, Recreation & Cultural Resources Department is seeking a responsible, dedicated individual for the position of Community Center Aide. Duties include routine clerical, customer service and front desk services for the facility. Typical tasks are but not limited to answering phones, answering facility or activity questions, booking rentals, collecting payments, renewing memberships, performing clerical tasks, and entering registrations into the system.

This position has been identified as a role that requires a North Carolina SBI criminal history record check based on responsibilities involving work with individuals under 18 years of age. The results of this record check will be used in the hiring decision for this position.

Position Duties

Duties include routine clerical, customer service and front desk services for the facility. Typical tasks are but not limited to answering phones, answering facility or activity questions, booking rentals, collecting payments, renewing memberships, performing clerical tasks, and entering registrations into the system.

Minimum Qualifications

• Greet participants and answer general questions.
• Answer and direct phone calls.
• Register new members or sell day passes and monitor admittance.
• Assist visitors with registration for all Parks, Recreation and Cultural Resources Department programs, park shelter and ball field reservations, facility rentals, etc.
• Process payments for programs and rentals.
• Perform other administrative tasks to support full-time staff.
• Multi-task frequently.
• Follow building closing procedures at the end of shift.
• Monitor supplies and the facility for the safety and comfort of participants.
• Assist class instructors with participant registration as needed.
• Other duties as assigned.

Other Qualifications

Minimum Requirements

• Valid NC Driver’s License

• Have the ability to effectively deal with the public and possess strong computer skills.

• Ability to work 10-20 hours a week. Flexible work hours.

• Must be at least 18 years of age.