Website:
thinksurfudaan.com
Job details:
Company Description Udaan is India’s leading tour operator, headquartered in Kolkata, specializing in customized domestic and international travel experiences. The company designs bespoke tour packages across popular Indian destinations such as Kashmir, Kerala, Goa, Rajasthan, Leh Ladakh, and more, as well as global locations including Thailand, Dubai, Singapore, Europe, Vietnam, Bali, and Turkey. Udaan offers a complete range of travel services, including flight and hotel bookings, railway and bus tickets, visas, currency exchange, and cruise reservations. The team focuses on creating seamless, memorable journeys tailored to individual preferences, positioning Udaan as a trusted partner for travelers seeking curated, end-to-end travel solutions.
Role Description This is a full-time, on-site Tour Sales Executive role based in the Greater Kolkata Area. The Tour Sales Executive will handle inquiries from prospective travelers, understand their preferences, and recommend suitable domestic and international tour packages. Daily responsibilities include consulting with clients, preparing itineraries and quotations, coordinating bookings for flights, hotels, and local transport, and ensuring all travel documentation is accurate. The role also involves maintaining relationships with existing customers, following up on leads, meeting sales targets, and collaborating with operations and ticketing teams to deliver smooth travel experiences. The Tour Sales Executive is expected to provide professional, timely customer service and act as a key point of contact throughout the travel planning process.
Qualifications
- Strong sales and negotiation skills, with the ability to convert inquiries into confirmed bookings and meet defined sales targets.
- Customer service and communication skills, including clear verbal and written communication and a client-focused approach.
- Knowledge of domestic and international travel destinations, tour packages, and basic travel documentation (visas, tickets, insurance).
- Basic computer proficiency, including use of email, spreadsheets, and booking/CRM tools.
- Ability to work on-site in the Greater Kolkata Area and manage time effectively in a fast-paced environment.
- Prior experience in travel, tourism, or hospitality sales is preferred.
- Relevant education in Travel & Tourism, Business, or a related field is an advantage.
- Fluency in English and local languages; additional language skills are beneficial.
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