Resident Support Specialist Lead - Minneapolis (Seward)

Resident Support Specialist Lead

Starting Pay: $20.00 an hour

Schedule: Full-time, 40 hours per week

Location: Minneapolis (Seward neighborhood)

TMH’s Resident Support Specialist Lead provides scheduling and training support to Resident Support Specialists and provides support to clients in our supportive housing program, located in the Seward neighborhood of Minneapolis. Locations are on a bus line or accessible by light rail. 

 
Resident Support Specialist Lead Responsibilities: 

• Maintains the staff schedule, ensuring staff are schedule per their availability and ensuring adequate coverage is maintained.  
• Maintains a flexible schedule and provides coverage to ensure adequate coverage is always maintained.
• Supports current employees and new employees by providing scheduled and impromptu individual and/or group training.
• Establishes supportive and motivational relationships with residents; coaches residents to utilize coping strategies and complete activities of daily living; assists in the completion of independent living skills; and provides rehabilitative skills training. 
• Observe residents for changes in health symptoms; redirect maladaptive behaviors; perform behavioral management interventions; and de-escalate mental health crises.  
• Perform delegated nursing services, including medication assistance, as unlicensed personnel under the direction of the nursing staff.
• Promote participation in community activities; and provide support and prompts that encourage socialization.
• Support the cleanliness of common areas and bedrooms and complete housekeeping duties.
• Ensure residents and their guests are following site guidelines to ensure the facility is safe and secure. 
• Collaborate with other staff members, consultants, interns and/or volunteers. 

Resident Support Specialist Lead Requirements:

• Ability to work a variety of scheduled and unscheduled shifts each week
• Previous experience scheduling staff preferred 
• Previous experience supporting adults with mental illness and/ or co-occurring disorders preferred 
• Previous experience supporting adults in a residential setting preferred
• Previous experience with Integrated Community Services preferred 

Touchstone Mental Health Mission and Values:
  
 Touchstone Mental Health provides innovative, person-centered services that foster hope, health and wellbeing.

• Dignity and respect are cornerstones of all our interactions.
• Diversity, equity and inclusion create a welcoming culture that reflects compassion and embraces differences.
• Innovation, excellence and collaboration in our work helps us set the standard for mental health services and assures safe  and affordable housing for the people we serve.
• Person-centered approaches ensure that all people have the right to make informed choices about their lives.

Touchstone Mental Health is an Equal Opportunity Employer and is committed to building and maintaining a diverse staff that is representative of the communities we serve and live in. People of color and LGBTQ-Identified individuals are strongly encouraged to apply.