Supervisor- Production II (Honeoye Falls, NY, US, 14472)

Touchpoint

Salary: $90k - $110k
Experience: 5+ yrs
Location: Honeoye Falls, New York, United States
Job type: Full-time

Required skills

cross-functionally
customer needs
customer service
emergency response
ethics
interpersonal skills
Outlook

About the role

Responsible for leading the day-to-day execution of assigned production operations through strong floor presence, clear accountability, and proactive people leadership. Ensures safety, quality, delivery, and productivity expectations are consistently met while removing barriers to performance and maintaining smooth shift execution. Leads, coaches, and develops frontline employees and team leads, addresses performance gaps, and builds bench strength for future growth. Partners cross-functionally with maintenance, quality, engineering, and materials teams to quickly resolve issues, support customer needs, and drive continuous improvement.

Compensation: $90,000-$110,000

Annual Broad Based Bonus: 20%

What you will be doing

Ensure a safe work environment within the manufacturing facility for all employees
Exercise the ability to mentor, lead, and develop employees' skills and responsibilities on a continuous basis
Effectively communicate with, evaluate and motivate direct reports to achieve a high performance environment that empowers and develops people
Investigate solutions to and solve more complex problems regarding people, processes and technology
Propose, justify, implement and lead continuous improvement teams and actions, in order to establish a Lean Manufacturing environment
Provide excellent customer service to internal and external customers
Monitor quality for continuous improvement and implement corrective action to achieve zero defects that will promote Southco as the leader in the global market
Effectively coordinate and communicate production issues with management, production planning, quality, staff, and production supervisors across all shifts
Monitor production processes for constraints and productivity improvements. Develop plans and actions to alleviate the constraints in order to provide world class service
Effectively utilize the employees to address production and quality issues in a team setting
Coordinate with other shift supervision to establish production requirements and assign work as appropriate
Perform facility closing procedures at the end of the shift, when necessary
Exert adequate technical and leadership skills to manage manufacturing departments and plan for the future
Exercise sufficient departmental and business systems understanding to lead department effectively in supplying and scheduling product or services to other departments and to customers, on time
Monitor standard work, production processes, and rates to be certain optimum in quality and production is obtained; take corrective action where required
Ensure that sufficient material and labor resources are available for production requirements
Continually observe and train operators to update their capabilities in machine operation
Identify employee training needs and provide such training; monitor and evaluate employee progress
Assume team leader role in motivating and empowering employees in respective departments

About you

High School Diploma or equivalent (Associate’s Degree preferred)
5 years of supervisory experience
Minimum 2-3 years experience working in a manufacturing environment
Good planning, organization and analytical skills along with the ability to apply/learn the required Lean Manufacturing skills to lead Kaizen events, such as 5S, Setup Reductions, TPM, etc
Expected to demonstrate basic knowledge of the technical requirements of assigned area
Work effectively across all segements of the organization
Technical background and skills to manage and develop the department(s) and resolve daily problems
Ability to work in and promote a team environment and be a good team member
Team leadership qualities and interpersonal skills needed to motivate, develop and empower people and promote a high level of communication and understanding and positive environment
Ability to plan and implement activities that support the company's global goals
An enthusiastic, energetic, positive outlook toward company goals and work ethics
An ability to grasp and understand the business system and quality system (ISO 9000)
Able to learn facility security and emergency response procedures and facility maintenance systems
Safety and Quality conscious

How will we reward you

Competitive base pay 
Generous time off – starting at 3 weeks of annualized PTO (first year is prorated based on start date), 9 company holidays plus 2 floating holidays 
401(k) Savings and Investment Plan – Company makes automatic 2% contribution of eligible pay plus matching contributions of 50% up to the first 6% of eligible pay you contribute.  
Employee Stock Ownership Plan valued at approximately 4-6% of eligible earnings which includes dividend payments after 3-year vesting period 
Medical, Dental, Vision, Flexible Spending and Health Savings Accounts (HSA) beginning first day of employment; company funds a portion of HSA for high deductible health plans 
Company paid Life & Disability Insurance including; short term, Long Term, and Life 
Great Tuition Reimbursement program to support undergraduate or graduate programs available to all employees

About Touchpoint

Manufacturing niche engineering and healthcare technology solutions globally.

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