Customer Experience Consultant

Join a Team That’s Been Serving the Rochester Community Since 1979

At Tom Kadlec Honda, we exist to help our family, friends, and community enjoy life at every stage. We’re a locally owned, community-focused dealership known for building long-term customer relationships and investing in our team.

We are actively seeking hard-working, motivated Customer Experience Consultants who are excited to grow their careers in a fast-paced, people-first environment. Whether you’re experienced or just getting started in sales, we offer the tools and support you need to succeed.

Compensation:

$50,000–$200,000/year
(Includes base pay + commission. Your success determines your earning potential!)

Benefits You’ll Love:

• Competitive Pay Plan – Earn what you're worth with a strong, performance-based pay structure

• Paid, Hands-On Training – Learn and grow with industry-leading training and support

• 401(k) with Company Match – Fully vested from day one, with both Traditional & Roth options

• Generous Paid Time Off – Enjoy vacation days, sick leave, and work-life balance

• Comprehensive Insurance Coverage – Including medical, dental, and vision plans

• Employer-Paid Life Insurance – Protection for you and peace of mind for your loved ones

• Short-Term & Long-Term Disability Coverage – We've got your back when life throws a curveball

• Critical Illness & Accident Insurance – Additional protection when you need it most

• Flexible Spending (FSA) & Health Savings Accounts (HSA) – Tax-advantaged ways to manage health costs

• 24/7 Employee Assistance Program – Confidential support for life’s challenges

• Financial Planning Resources

• Employee Discounts – Save on vehicles, service, and parts

• Supportive, Experienced Management – Work with professionals who care about your success

• Positive Team Culture – Clean, friendly, and collaborative work environment

• Opportunities to Advance – A place to build your career and grow with us

• Closed on Sundays – Dedicated time off for rest and family
• A state-of-the-art facility

 Your Responsibilities:

• Greet and assist guests in the showroom and on the sales lot

• Engage customers in conversations to understand their needs

• Present vehicle options with clear explanations of features and benefits

• Perform high-quality product demonstrations on new and used vehicles

• Guide customers through the entire sales process with professionalism and care

• Build strong rapport and follow up to create long-lasting relationships

• Learn to overcome objections, negotiate, and close sales effectively

• Communicate with Sales Manager on goals, progress, and performance

What We’re Looking For:

• A team player with a positive, driven attitude

• Honest and transparent, with a commitment to integrity

• Customer-first mindset and strong interpersonal skills

• Energetic and outgoing personality

• Comfortable handling objections and price discussions

• Willingness to learn and grow in a professional setting

• Must possess a valid driver’s license

No Automotive Sales Experience? No Problem.

We provide full training and mentorship to help you develop product knowledge and sales confidence. Your motivation and people skills are what matter most.

Apply Today and Start Driving Your Career Forward!

Join a team that believes in growth, support, and doing the right thing — for both our employees and our community. Tom Kadlec Honda is ready to help you succeed.