Installation Engineer

Overview:

Are you an Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

 

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities:

• Works under the direction of the VAPM to achieve day-to-day objectives with significant impact on operational results and/or project objectives.
• Responsible for project tasks as assigned within the technical area.
• Responsible for following VA process and procedures within the technical area.
• Executes deployment or decommissioning of simple and complex IT systems and network hardware.
• Efficiently troubleshoot connectivity issues in the data center and/or to telecommunication rooms.
• Document/confirm the current environment and configuration.
• Prepare correspondence, memoranda, reports and related documents as required by ITOPS IO standards or other directives provided by the Government COR/VAPM.
• Prepare reports required for tracking progress as required.
• Adhere to task order specifications and established policies and procedures by reporting any noted discrepancies to the COR, Government VAPM, or management.
• Work with various groups - facility groups, IT professionals, project managers and the VA client.
• Conduct inventory tasks on a regular basis.

Qualifications:

• Must be proficient in the operation of Microsoft based products (i.e. MS Office 365).
• Must have prior  experience in installing copper/fiber cabling (including terminating) and racking/stacking IT equipment in a data center environment.
• Experience with use of ticketing system, such as ServiceNow.
• Has experience in a variety of deployment environments and execute based on written and verbal instruction.
• Must be able to produce high quality technical documents (technical writing skills).

Education:

• Bachelor’s degree in computer science, electronics engineering or related technical discipline and 5+ years’ work experience.
• Eight (8) years of additional relevant experience may be substituted for education (13 years total).

 

Clearance: 

• The ability to pass a Tier 2/Moderate Background Investigation.

 

Location:

• Department of Veteran's Affairs (100% On-site).
• Monday - Friday  (8:00 AM - 4:30 PM CST Time).
• Temple (CTX) RDC

1901 Veterans Memorial Dr, Bldg 222, Rm 106

Temple, TX 76504

TISTA is a Service-Disabled Veteran-Owned Small Business located in Rockville, MD.