Data Scientist, Thumbtack

The Data Science team empowers Thumbtack to use data to guide business decisions We collaborate with partners across the company to solve the most analytically challenging problems -- everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other Data Scientists at Thumbtack are empowered early on to leverage their critical thinking, interpersonal, and technical skills to make a positive impact on the company Data Scientist embed with product teams to support new product feature launches, study the economics of our massive and dynamic marketplace, and help inform strategy As a Data Scientist, you'll be the person responsible for all the analytical needs of an entire team of engineers, designers, and product/marketing managers -- helping empower the team and Thumbtack more broadly to build the best product, as quickly as possible Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientist, and economists Partner with product managers, engineers, etc. to help scope new features, e.g., scenario modeling for possible impact on key metrics, make recommendations on business logic of new features, etc Define and monitor key metrics; investigate changes in metrics and propose next steps Develop topic area expertise, e.g., develop a deep understanding of how Thumbtack search works and interacts with other systems Contribute to our team and company data culture through accessible data table design and maintenance Collaborate with, mentor, and help recruit team members

ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits. It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie's List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians. The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Now its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.