Virtual Assistants for a Personal Injury Law Firm - Customer Service and Sales Experience

Welcome to The Ward Law Group, an award-winning accident law firm serving clients from Florida to New York. We specialize in representing victims of car accidents caused by the negligence of others. We are dedicated to providing exceptional service. Our focus is on the underserved Hispanic community. As a result, we have become one of the industry's largest and fastest-growing car accident law firms. Our Law Firm The Ward Law Group is currently hiring VIRTUAL ASSISTANTS with customer service and sales background. We have openings in different departments of the firm (Training is provided). We are hiring for: Client Support Specialist Reductions Specialist. Demands preparation Specialist Medical Management Coordinator. Intake Case Manager. Senior Case Manager. As a virtual assistant you will work from home, your contract will be as an independent contractor and we offer full time positions (40 hours per week), we are looking for candidates that have experience in sales and customer service, with ability to adapt easily to changes and work in a fast paced environment, ability to work independently. Schedule availability is required (40 hours per week - 2 days off - Based on schedule need you might have to work 1 day of the weekend with in the same 40 hours). Virtual assistant responsibilities will vary depending of the department you are hire for, some are but not limited to: Answer, screen, and forward incoming calls to the appropriate person. Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable. Log phone calls and documents into online document management system. Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files. Maintaining frequent communication with client and answering questions. Obtaining insurance coverage information timely. Following up with medical treatments and ensuring proper care. Obtaining medical provider records and bills. Communicating with insurance company on treatment status and updating adjuster information on the system, among others responsibilities.

Welcome to The Ward Law Group, an award-winning accident law firm serving clients from Florida to New York. We specialize in representing victims of car accidents caused by the negligence of others. We are dedicated to providing exceptional service. Our focus is on the underserved Hispanic community. As a result, we have become one of the industry's largest and fastest-growing car accident law firms.