Senior Customer Service Agent, NYT Wirecutter (Temporary)
New York Times Digital
- Salary
- $52k - $62k
- Experience
- 5+ yrs
- Location
- New York City, New York, United States
- Job type
- Part-time
Required skills
- Shopify
- Gorgias
- Loop Returns
- AI chat tools
About the role
5+ years senior/lead customer service experience; 2+ years with Shopify, Gorgias, Loop Returns; 1+ year AI chat tools; 3+ years high-volume retail; in-office weekdays, remote weekends; hourly $25-$30.
About New York Times Digital
A global media organization dedicated to independent journalism.
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