Description
The Neighborhood Center of West Volusia is, “a place with a heart”, our mission is to feed the hungry, house the homeless, and prevent homelessness.
The Neighborhood Center of West Volusia employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.
Position Summary:
The Food Pantry Coordinator plays a crucial role in managing the logistics and operations of food distribution programs at the Neighborhood Center of West Volusia. This position is responsible for all aspects of pantry organization and program coordination to ensure that our community members receive the nutrition they need with dignity and respect.
Duties and Responsibilities
Pantry Operations & Compliance:
- Maintain the cleanliness and organization of the warehouse, interior and exterior, ensuring compliance with ServSafe, Second Harvest Food Bank of Central Florida, and The Neighborhood Center standards.
- Manage inventory, including receiving, storing, and rotating food items following FIFO (First-In, First-Out) principles.
- Monitor and maintain refrigeration units, walk-in freezers, and refrigeration trucks, scheduling regular maintenance and necessary repairs.
- Maintain daily temperature logs for Second Harvest monitoring, and ensure all food safety protocols are strictly followed, including temperature logs and sanitation procedures.
- Ensure food inventory at Prevention Offices is adequate for daily distribution, as directed by Prevention Director and/or other Prevention Staff. Monitor the supply of food in the front office throughout the day, and restock as needed.
- Ensure all required supplies, including large & medium bags, boxes, cleaning supplies, are in stock to maintain proper operations for Prevention Services.
- Other tasks assigned by Supervisor.
Data Management & Reporting:
- Accurately record and report weekly, monthly and quarterly statistics, including food weight, pickup days, and the number of clients served.
- Maintain up-to-date records of food donations, distributions, and inventory levels.
- Prepare reports for internal review and external stakeholders as required.
- Coordinate with Prevention Services Director for all other data management requirements.
Program Operations:
- Alongside Prevention Services Director, assist in facilitating major annual food drives, like Stamp Out Hunger and Scouting for Hunger. Attend all food drive events to supervise volunteers and carry out operations.
- Develop partnerships to identify new food drive opportunities.
- Manage special programs such as "Xtra Credit Food for Kids," “Summer Meals Matter,” and providing additional food items to families during summer months.
- Facilitate bi-monthly Mobile Food Drops, including logistics management, on-site supervision, and community engagement, to ensure efficient, respectful, and equitable food distribution to community members in need.
- Lead food distribution events in collaboration with partner agencies, NHCWV departments, and community volunteer groups as needed.
Vendor Relations & Food Procurement:
- During any absence of the Food Pantry Driver, drive a 30-foot refrigerated commercial truck alongside another employee or volunteer, to collect food from Second Harvest in Daytona and other vendors associated with Grocery Alliance, community donors, and all other groups/agencies.
- Use a palette jack and related manual warehouse equipment to transport large quantities of packaged and fresh food from community warehouses into the vehicle, then relocate collected food into the agency’s dry goods warehouse, commercial refrigerator, and commercial freezer.
Requirements
Qualifications, Experience, and Abilities
- Education: High School Diploma or equivalent required.
- Experience: Minimum of 2 years of experience in warehouse operations, food logistics and transportation, commercial driving, or related fields.
- Requirements:
- Active ServSafe Food Handler certification required.
- Successful completion of an initial and periodic drug screening.
- Valid state driver’s license with:
- No more than two moving vehicle violations and/or accidents within the last three years.
- No more than three vehicle-related suspensions/reinstatements.
- No previous DUI, reckless driving, or felony-driving convictions within the last five years.
- Preferred Qualifications:
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to lift and carry up to 50 pounds unassisted, and greater than 100 pounds using a palette jack and manual warehouse equipment.
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: sitting, walking, lifting up to 50 pounds independently, reaching, carrying, speaking, listening.
- Work environment: an environment of high stress and fast pace of crisis intervention. Protocol for safety and security is a priority. Use of phones, in person assistance, computer, fax and other general office machinery.
General Job Performance Evaluation Standards
- Understands and follows all agency policies and procedures as directed by the employee handbook and the Chief Operating Officer’s guidance.
- Performs all duties listed in job description.
- Maintains strict client and staff confidentiality at all times.
- Represents the agency in a professional manner consistent with the Neighborhood Center’s mission and vision.
- Attends meetings as required including all mandatory staff, any necessary emergency meetings, and staff training. Participates in required and elective staff development activities.
- Provides supervision and support to staff, volunteers, and clients.
- Maintains a safe environment for all staff, volunteers, and clients.
- Completes assigned tasks in timely manner.
Summary
Generous benefits package and paid time off, including:
- Medical, dental, and vision insurance options
- 12 paid federal holidays per year, plus one additional day each year for your birthday!
- Accrued monthly paid time off
- Simple IRA retirement plan with a 3% match
- Agency vehicles for business-related travel
- Thrift Store employee discount
The Neighborhood Center of West Volusia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.