A/V Technician

A/V TECHNICIAN – THE MOB MUSEUM

Position Overview:

The A/V Technician will play a pivotal role in audio-visual operations and support for all exhibits and events at the Museum. S/he will also be responsible for technology-related troubleshooting and repair. This individual will be responsible for analyzing systems and processes, developing a keen understanding of programming languages required for technology operations, and acting quickly when exhibits are in need of repair or troubleshooting. The A/V Technician will report to the Manager of Technology.

Major Tasks and Responsibilities:

• Manage the mechanical, electrical and technological operations of all Museum exhibits; acting as the first line of contact in the event of malfunctions or issues
• Set and strike audio, visual, lighting and internet equipment for sales clients
• Assist clients in the usage of A/V equipment
• Maintain rental equipment, ensuring care is taken during transportation, handling, and storage
• Operate scissor lifts to transport and setup/strike equipment
• In conjunction with the Assistant Manager of Technology develop annual technology goals and detailed plans for goal accomplishment
• Support the Assistant Manager of Technology in the installation, maintenance and operations of office computers, phones, copiers, etc.
• Prepare, maintain and test a disaster recovery plan for A/V equipment
• Analyze Museum technology requirements and develop functional specifications. Conduct comparative analysis and competitive bidding when necessary
• Present and implement technological alternatives to streamline functions and improve productivity
• Ensure compliance with all software licensing agreements. Manage and safeguard software media and associated licenses.
• Provide technical supervision to other Museum staff as directed
• Respect confidentiality in discussing staff, volunteer, or vendor matters related to information technology.
• Participate in fostering an organizational culture that values innovation, promotes inclusion, and inspires excellence in the work environment
• Other duties as assigned
  
  

Experience / Qualifications / Requirements:

• At least three years of experience in A/V, production, theatrical, or related fields
• Must have knowledge of working automation controls
• Preferred knowledge of DMX lighting standards and controls
• Must be able to accommodate schedule changes due to event sales
• Willing to work nights, weekends, holidays and extended shifts as needed
• Thorough knowledge of system development methods used for the development of new systems and enhancements to existing information systems
• Systematic knowledge of computer monitoring systems, vendor-supplied packaged programs, and other highly technical programs
• Able to adapt, integrate, and modify existing programs or vendor-supplied packaged programs for use with existing information systems
• Able to effectively gather and analyze facts, draw conclusions, define problems, and suggest solutions
• Eagerness for solving problems and a commitment to accepting responsibility.
• Able to work well in fast-paced situations, under deadlines
• High attention to detail
• Professional appearance and demeanor
• Willing to work nights, weekends, holidays and extended shifts as needed
• Able to work with high amperage/voltage electricity
• Able to transport and handle heavy equipment and loads
• Enthusiasm for working in a developing organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
  
  

Education:

• Bachelor’s Degree with a focus in computer science, information systems, programming, or a related field required. An equivalent mixture of education and experience will be considered
  
  

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The Mob Museum