Applications Support Manager

The Applications Support Manager is a key member of the project team responsible for supporting the company's ERP software solutions including Vista by Viewpoint. This role involves supporting team members in all company departments regarding software use, support, training, development, and implementation. Responsibilities: Comply with (and actively promote) all Safety policies and procedures including reporting all accidents, incidents, and near-misses to ensure adherence to our Number One Core Value – Safety First, in everything we do. Work with and support Construction & Paving Projects, Plants, Fleet, and General and Administrative departments (G&A) in performing and coordinating functional processes within Vista by Viewpoint (the company's ERP platform)(Vista), Trimble Construction One, and other related applications/software tools including the Team Portal, FM Timecards, Comdata/Expense Track, Insight software, HeavyJob, Dispatcher, Fleetwatcher, Command Alkon, Tenna, Power BI, and other related applications/software tools. Vista software modules include Accounts Payable, AR, Human Resources, Imports, Equipment, Cash Management, Purchasing, General Ledger, Subcontracts, Job Billing, Cost Management (PM/JC), and Material Sales. Team Portal support regarding HR, FM Timecards, and Equipment Purchase Orders. Promote and support Vista and other systems to manage, track, and coordinate related work items and documents electronically using available toolsets including Work Centers, Workflows, Checklists, Notifiers, and Analytics. As Manager track Applications Support cases for various applications/programs to determine the number of issues, time for resolution, and any specific patterns that need to be addressed to enhance user outcomes and reduce future reported cases. As Manager assist Director of Enterprise Applications in planning, refining, implementing, and maximizing all interrelated software tools utilized by the company.

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America's infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.