Executive - NCRP (Call Centre)

We are looking for a dedicated and qualified professional to join our organization in the role outlined below. This position offers an opportunity to contribute to our mission while developing your skills in a collaborative environment. Freshers can apply ROLES & RESPONSIBILITIES: To amicably handle the customer To understand / analyze the nature of all channel Transactions reported by the customers To understand the rightness of the transaction executed in the account across all the channels. To ensure that the conversation of the customer is understood and documented appropriately across all platforms such as Dialer / TT / Excel. Caller to understand the Telephone Etiquette while on calls, To ensure all compliance metrics are strictly adhered without any deviation. To meet the set target. Must be open for Rotational shifts. ELIGIBILITY CRITERIA: UG regular in any specialization. To have excellent communication skills. Multilingual proficiency will be an added advantage ( Hindi, Telugu, Kannada) Soft skills are mandatory. Excellent learning /adapting skills Organizational and time-management skills. To liaise with different departments to ensure smooth functioning of the process.

Karur Vysya Bank is one of the leading commercial banks in India. KVB offers a wide range of services from loans, accounts & deposits etc.