Casino Dev and Train Mgr

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implements approved training plans and programs, coordinating and delivering training through a variety of methods including classroom instruction, demonstrations, on-the-job training, and meetings.
• Provides operational feedback to help identify training needs and supports the evaluation of training effectiveness.
• Prepares correspondence, reports, and other documentation as required.
• Assists with payroll documentation and supports payroll processing in accordance with established review and approval procedures.
• Serves as the primary point of contact for trainers, coordinating workloads, training schedules, and delivery activities.
• Addresses routine issues and escalates conflicts or exceptions as appropriate.
• Provides support for Casino Operations projects related to training and onboarding, as assigned.

 EDUCATION AND/OR EXPERIENCE

• High School graduate; some college preferred.
• 3+ years of training experience in a customer service driven environment.
• 3+ years of supervisory or lead experience; casino setting preferred.
• Knowledge of casino operations is preferred.

Requirements

• Must be 21 years of age or older to be considered.
• Must be able to clear pre-employment drug screening.
• Clear fingerprinting/background check.
• We are Zero-Tolerance drug and alcohol company.

Benefits offered

• Medical
• Dental
• Vision
• 401K
• Life Insurance
• EAP
• Sick and Vacation Pay

Casino operator offering training and development programs.