Flag job

Report

Casino Dev and Train Mgr

Min Experience

3 years

Location

Hawaiian Gardens, California, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Implements approved training plans and programs, coordinating and delivering training through a variety of methods including classroom instruction, demonstrations, on-the-job training, and meetings.
  • Provides operational feedback to help identify training needs and supports the evaluation of training effectiveness.
  • Prepares correspondence, reports, and other documentation as required.
  • Assists with payroll documentation and supports payroll processing in accordance with established review and approval procedures.
  • Serves as the primary point of contact for trainers, coordinating workloads, training schedules, and delivery activities.
  • Addresses routine issues and escalates conflicts or exceptions as appropriate.
  • Provides support for Casino Operations projects related to training and onboarding, as assigned.

 EDUCATION AND/OR EXPERIENCE

  • High School graduate; some college preferred.
  • 3+ years of training experience in a customer service driven environment.
  • 3+ years of supervisory or lead experience; casino setting preferred.
  • Knowledge of casino operations is preferred.

Requirements

  • Must be 21 years of age or older to be considered.
  • Must be able to clear pre-employment drug screening.
  • Clear fingerprinting/background check.
  • We are Zero-Tolerance drug and alcohol company.

Benefits offered

  • Medical
  • Dental
  • Vision
  • 401K
  • Life Insurance
  • EAP
  • Sick and Vacation Pay

About the company

Casino operator offering training and development programs.

Skills

customer service